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Jacksons Ford - Reviews

619 Customer reviews
580 Customers rate our service excellent
Date
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Customer Comment
Our Response
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First Class as always
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Service rating : Top customer service and would recommend to anyone
Product : Quick and always there if you need advice on any car and won't miss lead you
As a valued customer, what you think is important to us so thank you very much for your feedback! Regards, Jacksons Ford Service Team
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You are on first name terms as soon as you walk in. Chris Watson the salesman sold me my first ford car a W Reg and is now selling me my last car 17 reg and everyone in between. What more can you say.
Thank You for the kind comment. We are extremely pleased to see that Chris has looked after you really well. We aim to deliver excellent customer service and we pride ourselves in looking after our customer'. Thank You and we hope you enjoy your new car. Regards, Jacksons Ford.
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Service rating : Excellent personal service as always. Wish I had discovered Jacksons Ford earlier!
Product : Great service - very helpful booking car in on the phone - checking in on the day - health check done in 30 mins - friendly efficient service.
Thank You for the recent feedback. We are extremely pleased to know that we have looked after you and delivered excellent customer service. We look forward to seeing you soon. Regards, Jacksons Ford Service Team.
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Good honest service,very good to do
Business with,top service thankyou.
Thank you for taking the time to post your positive comment. We are glad you enjoyed your Jacksons Ford experience. Regards Jacksons Ford Service Team.
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nyt
Very good
Thanks for your positive feedback that you have shared with us. Thanks for using Jacksons Ford! Regards, Jacksons Ford Service Team.
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Great service i was kindly given a courtesy car in advance so i could get to work whilst car was MOT
We are glad that you enjoyed your Jacksons Ford experience. Thank you for your supportive feedback. We look forward to seeing you again soon! Regards, Jacksons Ford Service Team.
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Service rating : All completed on time as arranged. Cat cleaned
Product : Work completed on time and car cleaned
Thanks for leaving positive feedback. Here at Jacksons we aim to provide the best possible customer service experience for all our customers. We look forward to welcoming you back soon. Regards, Jacksons Ford Service Team.
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Excellent service. Chris was most helpful
Thank You for the kind comment. We really appreciate your feedback. We hope you are enjoying your new car. Hope to see you in the future. Regards, Jacksons Ford Service Team.
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nyt
My experience with Jacksons is excellent. They are extremely efficient, can always be relied on and can be trusted.
Thank you for the feedback! We really appreciate your review. It great to hear you really trust the service we provide! Regards Jacksons Ford Service Team.
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nyt
This garage is extremely well run. I have been a customer since June 2011 when I purchased my first Ford car. They are always very helpful, friendly and efficient and have never let me down. This attitude means that I will be buying my next Ford car from them.
We really appreciate the time you have taken to provide us with such positive feedback. Looking forward to doing business in the future! Regards, Jacksons Ford Service Team.
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Service rating : First-class service as usual - that's why we go back!
Product : Requested a geometry check & got the required adjustment too!
Thank you for taking the time to leave such lovely comments. Regards Jacksons Ford Service Team.
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Service rating : Excellent friendly service as usual
Product : As stated before excellent, I only purchased an MOT
Thank you for providing such positive compliments, we appreciate your review! Regards, Jacksons Ford Service Team.
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Service rating : As always, great customer service, good advice and a fair price. Thanks!
Product : Work done quickly, at a fair price and with good advice on options.
We really appreciate the time you have taken to provide us with such positive feedback. Regards, Jacksons Ford Service Team.
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nyt
Fabulous! Great customer service, serviced the car while I waited
Thank you for taking the time to post your positive feedback. Hope to see you in the future! Regards, Jacksons Ford Service Team.
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Service rating : From start to finish Jacksons are THE go to ford garage. i travelled 40 miles because their reputation is second to non!
Very good service as always
Many thanks
Product : Top class reliable service as always!
Thank You for the positive feedback. We are extremely pleased that we were able to provide you with an enjoyable experience. Here at Jacksons Ford we always ensure our customers are provided with the best service. Regards, Jacksons Ford Service Team.
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Service rating : Always attentive and helpful, always phone to update,
keep me informed. great team
Product : quick and helpful, work finished ahead of time.
Thank you for taking the time to leave such kind feedback, it means a lot to us! Hope to see you again. Regards, Jacksons Ford Service Team.
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Service rating : Helpful and prompt
Product : Good value and washed car when finished
We really appreciate your extremely kind feedback and hope to see you again. Regards, Jacksons Ford Service Team.
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nyt
Very prompt service, easy to make a convenient reservation and of course they rand to confirm the job was completed.
Thank you for taking the time to leave your positive feedback! See you again soon. Regards, Jacksons Ford Service Team.
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They were very helpful & didn't put a foot wrong
Thanks for taking the time to leave your positive comments! Regards, Jacksons Ford Service Team.
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Always a friendly welcome. Great efficient service from the team. Thanks guys.
Thank you for taking the time to post your positive comment. We are glad you enjoyed your Jacksons Ford experience. Regards, Jacksons Ford Service Team.
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Service rating : The staff are very knowledgeable and extremely helpful, especially Dan, Pete and Andy.
I took my Freelander 2 in with wheel balancing issues and to check the wheel alignment. Not only did they correct the problem but from beginning to end I was made to feel like a valued customer.
The staff could honestly not have done more for me whilst I was there.
I would definitely highly recommend.
Product : Corrected wheel balancing issue
Thank You so much for leaving us such positive feedback about your experience here with us at Jacksons. We are very glad we fixed the issue for you. Looking forward to seeing you in the future back at Jacksons. Regards, Jacksons Ford Service Team.
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Service rating : Excellent, as we have come to expect from all the lovely friendly staff.
Product : Excellent service and friendly, helpful and informative staff.
Thank You for taking the time to leave us such kind feedback. Regards, Jacksons Ford Service Team
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Service rating : First class really make you welcome and look after you car done so quickly great
Product : Call booked it in took 15 brilliant
Thanks for taking the time to post your kind comments! We are so glad you enjoyed your experience at Jacksons Ford! Regards, Jacksons Ford Service Team
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Service rating : Well done, on time, good feedback
Product : Same as above ..................
Thank you for the feedback! We really appreciate your review. We hope to see you again soon! Regards, Jacksons Ford Service Team.
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Service rating : Excellent friendly service
Product : The Mountune kit was an optional extra for my car, and Jackson Ford were very friendly and gave an excellent service
Thank you for taking the time to leave us a review. We hope that you are enjoying your new Mountune Kit. Looking forward to welcoming you back in the future! Regards, Jacksons Ford Service Team.
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Service rating : Always excellent service, and this time, a whilst-you-wait fix to the air-con with a re-gas and dye injection.
Product : Re-gas done as per Ford spec.
Thank you, we really appreciate you taking the time to share your feedback with us. Regards, Jacksons Ford Service Team.
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Certainly recommend
We really appreciate that you have taken the time to provide us with positive feedback. We look forward to seeing you again soon! Regards, Jacksons Ford Service Team.
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Service rating : From first phone contact everything was quickly arranged around my schedule. Very helpful friendly reception. Courtesy car available as needed. My car serviced and phone call to say when ready. Great.
Product : Service carried out as required, courtesy car provided, and work promptly completed
Thank you for sharing your positive experience & we look forward to welcoming you back in the future. Regards, Jacksons Ford Service Team.
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Service rating : They gave me a car to use and kept me informed of progress throughout the day. All the staff were very helpful.
Product : The vehicle has developed a whistle which I have spoke to them about and will have to be looked at when I return the vehicle for further work.
Thank you for taking the time to post your positive comments. We are glad you enjoyed your Jacksons Ford experience. Regards, Jacksons Ford Service Team.
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Was really pleased with the way I was dealt with given time to look around the car and allowed to take the car for a test drive without having to make am appointment. This was great as I had just driven over the hour to view the car. Chris couldn't have been more helpful.
Thank you for your kind words, we hope that you are enjoying your new car and look forward to welcoming you back in the future. Regards, Jacksons Ford
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nyt
Very polite trustworthy and good work on my car
Thank you for taking the time to respond. Looking forward to seeing you at Jacksons in the future. Regards, Jacksons Ford Service Team.
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nyt
As always Chris provided a great personal service. Showed me how everything worked and made sure I was happy with everything before I left
Thank you for your positive feedback. It's great to hear you were so impressed with the service Chris provided. Regards, Jacksons Ford.
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nyt
Promp attention - no waiting when I took the car in for 2 safety recalls.
Nice new courtesy car (66 reg Fiesta ST)
Informative phone call when car ready, with no pressure to buy.
Thanks for leaving feedback for us. We really appreciate the comment. We look forward to welcoming you back soon! Regards Jacksons Ford Service Team.
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Service rating : Excellent service as usual. Professional, efficient, polite and friendly throughout.
Product : MOT carried out while I waited.
Thank you so much for your fantastic feedback! It is lovely to hear your kind comments about Jacksons! Regards, Jacksons Ford Service Team.
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nyt
As always at Jacksons - a friendly and efficient family service.
Jon Nightingale
We really appreciate the time you have taken to provide us with such positive feedback. Regards, Jacksons Ford Service Team.
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After calling into several dealers in 2008 when I first planned to buy an SMax, I located Jackson Ford at Henley in Arden. Chris gave me all the information I needed and offered me an excellent deal. Therefore, when it came to buying a replacement I went straight to Chris a Jackson Ford. Again he provided bespoke personal service and an excellent deal. He was able to meet all of my wishes regarded taking my old vehicle in part exchange and arranging delivery of my new vehicle around 6 months later when I returned to the UK. Jackson Ford provide a genuine service so different from the large outlets where every request to a salesman has to be double checked by a manager. The personal service of Chris at Jacksons is streets ahead of the service that sadly seems to be the norm in the case of many large dealers.
Thank You for the kind comment. We are extremely pleased to see that Chris looked after you really well. We aim to deliver excellent customer service and we pride ourselves in looking after our customers. Thank You and we hope you enjoy your new car. Regards, Jacksons Ford.
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Service rating : Everyone is friendly, helpful and knowledgeable. The customer is kept informed and everything is done to cause the least disruption.
Product : The work was carried out as required. Anything that arises as a result of the service is relayed to the customer who can then make an informed decision on how to proceed. The car was valeted before being returned.
Thanks for taking the time to leave your positive comments! Regards, Jacksons Ford Service Team.
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Very welcoming customer service at reception and from the sales person, excellent customer focus at all times and thorough explanation of all procedures to buy.
Thank you, we really appreciate you taking the time to share your feedback with us. Regards, Jacksons Ford.
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They were very helpful , not pushy , and I would certainly recommend them to others and buy from them again .
We really appreciate your extremely kind feedback and hope to see you again. Regards, Jacksons Ford Service Team.
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Service rating : Great family run business, nothing is too much trouble, car serviced and returned in immaculate condition.
Always made to feel that it was a pleasure to serve the customer.
Product : Thorough service together with full valet and 12 month breakdown cover. Great value from friendly. professional team.
Thank you for taking the time to share your experience and giving your feedback on the service we provided. Looking forward to serving you again! Regards, Jacksons Ford Service Team
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Service rating : This was a minor warranty recall. I was given an appointment and the service was quick - while I waited as advised. I was told I would get a confirmation call that the part was available and the appointment confirmed, but I phoned them to check.
Product : As above. appointment given and work carried out quickly & efficiently
Thank you for taking the time to share your experience and we look forward to welcoming you back very soon. Regards, Jacksons Ford Service Team.
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nyt
Chris was easy, knowledgeable, efficient and straightforward to deal with.
Many thanks for taking the time to share your positive feedback. We hope you are still enjoying your new purchase! Regards, Jacksons Ford.
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nyt
No hard sales pitch. Absolute breath of fresh air.
Thank you for such kind feedback on our Sales Manager Chris! We're very glad you had a great experience with us. Hope to do business again in the future! Regards, Jacksons Ford Service Team.
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Service rating : Excellent customer service, highly recommend the whole team. Marvellous to have a local family garage in Henley in Arden.
Product : As previous, trustworthy helpful team who go that extra mile.
Thanks for sharing your experience and we look forward to welcoming you back to Jacksons Ford soon! Regards, Jacksons Ford Service Team.
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Service rating : No stress customer focused service. Friendly, efficient and accommodating. We travelled from South Wales to Henley in Arden to by from Jacksons Ford. I would highly recommend them and would buy from them again.
Product : Car was excellent value and presented professionally when made ready for collection.
Thank you for taking the time to post your positive comments. We are glad you enjoyed your Jacksons Ford experience. We always go above and beyond for every customer and we are glad your experience with us was a great one!  Regards, Jacksons Ford.
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nyt
Focused customer service and technical expertise.
Thank you for the feedback! We really appreciate your review. We hope to see you again soon. Regards, Jacksons Ford Service Team.
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Excellent very friendly and helpful
Thank you! We really appreciate your review. We hope to see you again. Regards, Jacksons Ford Service Team.
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Excellent customer service from start to finish.
Thank you for your positive feedback, we are glad you enjoyed your experience at Jacksons! Regards, Jacksons Ford Service Team.
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Service rating : Bought my last two cars from Jacksons of Henley so I knew that the service would be of the highest standard .
Product : As my previous comments good standard and always tell my friends and family about this great service
Thanks for taking the time to post your kind comments! We are so glad you enjoy your experience at Jacksons Ford! Regards, Jacksons Ford. 
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Service rating : Very efficient, polite & accomodating
Product : Did exactly what they said. Also looked at the additional that was discussed and all work carried out in a timely & efficient manner
Thanks for your kind words and are pleased that you are happy with the service that we offered! Regards, Jacksons Ford Service Team.
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nyt
excellent service
Thanks for your positive feedback. Regards, Jacksons Ford Service Team.
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Service rating : Everyone that works there are super friendly and helpful.

Can't fault the service whatsoever and will continue to use Jackson Ford in the future.
Product : Quick turn around, first service so not much changed but work was carried out well and fast.
Thank you for your positive feedback and taking the time to share your views. Regards, Jacksons Ford Service Team.
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Service rating : All staff very pleasant and friendly. It's nice to deal with real people who can converse without reading from a crib sheet.
Product : Honest, straightforward and efficient. No hassle to desk with.
Thank you for providing such positive feedback! We look forward to seeing you again soon. Regards, Jacksons Ford Service Team.
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Service rating : Great highly knowledgable Staff. A true credit to the Ford brand and highly recommended.
Product : I had a Mountune axle back exhaust fitted to my Focus RS. It's transformed the car and given it character.
Thanks for the positve feedback. We are extremely pleased to see you had an enjoyable experience. We look forward to welcoming you back in the future. Regards, Jacksons Ford Service Team.
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nyt
Friendly and knowledgeable staff
Thanks for your positive feedback that you have shared with us. Thanks for using Jacksons Ford! Regards, Jackson Ford Service Team.
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Helpful and timely service, always courteous
Thank You for taking time to complete this feedback section. We really appreciate your feedback. We look forward to seeing you in the very near future. Regards, Jacksons Ford Service Team.
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nyt
Excellent communication throughout my service they lent me a courtesy car which made the whole experience hassle free thank you
Thank you for sharing your positive experience & we look forward to welcoming you back in the future. Regards, Jacksons Ford Service Team.
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Service rating : Reasonable service from a franchise motor dealer / service provider.....but as always, you need to convince the service manager that youre "savy" and when they ask you to purchase extras you need to question the price quoted and get it discounted.....remember the price quoted is not necessarily the price that you have to pay!
Product : Pleasant ******* reception
Thank you for taking the time to post your positive comment. At Jacksons Ford we do try to price match wherever possible. Regards, Jacksons Ford Service Team.
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Service rating : Absolutley, a straight forward transaction without any snags.
Product : 10/10 bought my car from Jackson ford, all done on the day.
Thank you for the feedback! We really appreciate your review. We hope to see you again soon. Regards Jacksons Ford Service Team.
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Service rating : I asked about fixing the plastic strip on wing mirrors and was told they would see what they could do, but did not come back to me with details.
Product : as detailed in last reply
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Chris at Jacksons made buying the car a pleasurable experience. No anxiety, doubt or buyer remorse here.
Thanks for sharing your experience and hope you are enjoying your new Smax. We look forward to welcoming you back to Jacksons Ford in the future. Regards, Jacksons Ford.
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Service rating : Fitted me in for the service in a reasonable time, did it while I waited as planned, and charged a fair price for it. Also pleased to be given complimentary road side assistance.
Product : Competitively priced service
Thanks for taking the time to leave your positive feedback, it means a lot to us! Hope to see you again in the future. Regards, Jacksons Ford Service Team. 
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nyt
Great service as always. Dan is very knowledgeable about all things Mountune related.
 Thank you for your supportive feedback. I will definitely pass on your comment to Dan. Hope you continue to enjoy your Mountune Additions! Regards, Jacksons Ford Service Team.
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nyt
Great service looked after my MK3 RS for its first service very happy
Thank You for the recent feedback. It's such a pleasure to review your feedback. We look forward to welcoming you back for your next service. Regards, Jacksons Ford Service Team.
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Service rating : Top class service , Vehicle ready when requested , good communication with staff.

Would recommend !
Product : Dropped vehicle off , returned and collected .
Thanks for your positive feedback that you have shared with us. Thanks for using Jacksons Ford! Regards, Jacksons Ford Service Team.
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Service rating : great and friendly service have recommended them on many occasion.
Product : First class workmanship and very helpful no pressure selling
Thank You for the recent feedback. We are extremely pleased to see that we are providing the best customer experience for our customers. Looking forward to your next visit! Regards, Jacksons Ford Service Team.
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Service rating : I couldn't be happier with their service and that of the service dept. I regularly recommend them to friends and colleagues
Product : The problem was fixed quickly and to my satisfaction
Thank You ever so much for the positive feedback. We really apprciate the time you have taken to complete this feedback section. At Jacksons Ford we all aim to provide the best possible service for all our customers! Regards, Jacksons Ford Service Team.
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Service rating : Efficient and pleasant service.
Product : Fitted my car in quickly.
We really enjoy and appreciate your positive feedback. We hope to see you again soon! Regards, Jacksons Ford Service Team.
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Service rating : Excellent customer service as ever.
Product : Excellent customer service - always explain clearly any issues and options for repair. Car cleaned well at the end.
Thank you for taking the time to post your positive feedback! It is so nice to hear you appreciate the time we take to always make your visit a great one! Regards, Jacksons Ford Service Team.
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Service rating : Excellent service from start to finish. Made a difficult situation a lot easier thanks to clear, expert advice and a quick turnaround.
Product : Quick diagnosis of the problem, again with a clear explanation to the issue and options available to resolve. Very helpful!
Thank you for the feedback! We are glad that you are satisfied with the work that was undertaken. We really appreciate your review. We hope to see you again soon. Regards, Jacksons Ford Service Team.
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first class service 100%
Thank you for such kind feedback on our Sales Manager, Chris! We're very glad you had a great experience with us. Hope to do business again in the future! Regards, Jacksons Ford Service Team.
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No hard sales team, just the very friendly Chris.
Thank you for taking the time to post your positive feedback. Kind regards, the team at Jacksons Ford.
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Service rating : The best service you can get. You are treated like family members, everyone knows your name.
Product : I would struggle to find anywhere as good
We're so glad you have enjoyed the service provided by our team, it is our aim to make everyone's experience simple and personal! Regards, Jacksons Ford Service Team.
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Quick & efficient service. No Hassle!
We really enjoy your positive feedback. We hope to see you again soon! Regards, Jacksons Ford Service Team.
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nyt
A parking rear assist system fitted 28th March by your specialists. Unfortunately on engaging reverse gear the system didn't work.
A visit by the specialist today never happened, hopefully they will come on the 6th April and correct the problem.
We have kept in contact with the specialists from Leader and they have informed us that they have resolved the issue. Sorry for any inconvenience caused, but if you have any further queries then please get in contact. Regards, Jacksons Ford Service Team.  
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Service rating : Always excellent customer care and service.
Product : Work completed more quickly than I had thought.. means I only got to have 1 coffee before having to go to work :)
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I'm really impressed with this dealership. Staff are polite & helpful with no sales pressure the car was presented in spotless condition. I would recommend this dealership for sales & servicing as it is hard to find this detail of service anywhere else. Also thanks to chris sale manager he does a great job thanks
We really appreciate the time you have taken to provide us with such positive feedback. We look forward to seeing you in the future for servicing! Regards, Jackson Ford.
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the car service is first class ! this is the second time we have a car serviced with you in a very clean and tidy garage by a family run dealership that treats its customers with value ! \\ not like the big boys // its just another car ?
Thank You for the positive feedback regarding your visit to Jacksons Ford. We are extremely pleased to hear you were looked after. We aim to provide and deliver the best service we possibly can. We look forward to welcoming you back for future services. Regards, Jacksons Ford Service Team.
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Service rating : Excellent service as usual, my car now running smoothly again after having had to call the breakdown services out, Jacksons diagnosed the fault and put things right.
Product : Fault rectified after replacement part.
Thank you for taking the time to leave such kind feedback, it means a lot to us! Hope to see you again. Regards, Jacksons Ford Service Team.
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nyt
Always a delight to use for work. the car is always cleaned and all work is detailed and anything new spotted, I am always contacted to discuss before the car is returned. all work is costed upfront and everyone is always very professional.
Thank you for taking the time to share your experience and we look forward to welcoming you back in the future! Regards, Jacksons Ford Service Team
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Service rating : No different ,excellent very professional service you can trust every time. So good to have a family business, so rare these days.
Product : I was grateful to be be reminded i needed canister to inflate tyre in case of puncture.
Thank you so much for your fantastic feedback! It is lovely to hear your kind comments about the team. Regards, Jacksons Ford Service Team.
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Service rating : Excellent service from a very reputable company
Product : Great value for money and excellent service
Thank you for taking the time to leave such kind feedback, it means a lot to us! Hope to see you again. Regards, Jacksons Ford Service Team.
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Service rating : Great hospitality and service
Product : Got what we wanted with no hard sell
Thank you for taking the time to share your thoughts on Jacksons Ford! Regards, Jacksons Ford.
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nyt
Good, quick but possibly a bit more expensive than I would have liked
Thanks for your kind words and are pleased that you are happy with the services that we offer. It is our aim at Jacksons to help the customer keep the price as low as possible for the job needed. Regards, Jacksons Ford Service Team.
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Service rating : Excellent customer care and efficient service.
Product : I was very pleased with my first service.
Thank you for taking the time to post your positive comment. We are glad you enjoyed your Jacksons Ford experience. Regards Jacksons Ford Service Team.
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Service rating : Custumer focus and great service. Knowledgeable and professional
Product : Excellent technical knowledge and equipment
We really appreciate your extremely kind feedback and hope to see you again in the future! Regards, Jacksons Ford Service Team.
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nyt
Top rate as always.

Good information and advice
Thank you for taking the time to share your experience and giving your feedback on the service we provided. Regards, Jacksons Ford Service Team.
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Service rating : Always friendly helpful service from every member of staff. Complete work as specified and keep you updated on progress.
Product : Always friendly and helpful
We're so glad you have enjoyed the service provided by our team, it is our aim to make everyone's experience simple and personal! Regards, Jacksons Ford Service Team.
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Really helpful service, everything was made easy by Chris.
Thank you for the positive feedback! We really appreciate your review. I will definitely pass your comments on to Chris We hope to see you again soon. Regards, Jacksons Ford.
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nyt
Fantastic customer service. Purchased a 2nd hand Fiesta in November 2016, in March the stereo volume button broke and Jackson repaired it under the warranty and provided a courtesy car. A happy customer.
Thanks for leaving feedback. We appreciate your kind comments. We look forward to seeing you back here at Jacksons Ford in the future. Regards, Jacksons Ford Service Team.
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Great service from start to collection.
Thanks for leaving feedback for us. We really appreciate the comment. We look forward to welcoming you back soon! Regards, Jacksons Ford Service Team.
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Service rating : Jacksons salesman, Chris, is first class and everything was ready for me when I got there. The car was spotless and I could find nothing wrong with it at all. Chris went through the car in detail with me and set up our two moble phones before we left. Super service from everyone at Jacksons as usual !
Product : This new Focus ST3 estate is well equipped and goes incredibly well for a diesel, so we are very happy that we chose it.
Thank you for providing such positive compliments about both Chris and Jacksons, we certainly appreciate your review. We really hope that you are enjoying your new Ford! Regards, Jacksons Ford.
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Service rating : As always, thorough, professional service from a dedicated family run business. All work and prices explained. Urgently needed MOT as mine had run out, no appointment made but Jacksons fitted me in. Try and get that from a larger Ford outlet!
Product : Straightforward dealing, all results and recommendations explained.
Thank You for the positive feedback. We are extremely pleased that you were satisfied with the service we provided. We always aim to deliver the best for all our customer'. Thank You.We look forward to seeing you again soon. Regards, Jacksons Ford Service Team.
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Service rating : Great service from a friendly family run Ford dealer. They always look after our vehicles well.
Product : Fixed my car while I waited perfect
Thank You for leaving a comment. We are pleased to see that you had an enjoyable experience here at Jacksons Ford. We look forward to seeing you on your next service visit. Regards, Jacksons Ford Service Team.
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Couldn't have asked for a better service. Did everything possible to get me the specification that I wanted and made the whole process as simple as possible.
I cannot recommend them enough.
Thank You ever so much for the kind comment regarding your recent visit. We are extremely pleased to hear you had an enjoyable experience here at Jacksons Ford. We hope you are enjoying your new vehicle. Regards, Jacksons Ford.
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Service rating : Efficient, informative, did what they said as promised
Product : Reliable and finished as promised
Thank you for your positive feedback! We are glad you were happy with the service provided. Regards, Jacksons Ford Service Team.
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nyt
Staff are really efficient & friendly & I'm always pleased with the service I get.
Thank You ever so much for the positive feedback. We are extremely pleased that you chose Jacksons Ford to service and maintain your vehicle. Looking forward to seeing you at your next Service. Regards, Jacksons Ford Service Team.
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Service rating : Everything was very professional, helpful and personable.
Product : Very happy with purchase. Everything - so far - is as good as promised and expected.
Thank You for taking the time to share your high opinion of Jacksons. We're so glad you appreciate the service provided here at Jacksons! Regards, Jacksons Ford
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A very good meeting with Chris, as usual. Unfortunately, the colour choice was limited but this is out of his and Jacksons Ford hands.
Thank you for taking the time to leave your positive feedback, it means a lot to us. We hope your are enjoying your new Fiesta! Hope to see you again in the future. Regards, Jacksons Ford.
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I would just like to thank everyone at Jacksons ford for all there help in purchasing my new car.
Thank you for your kind words, we hope that you are enjoying your new car! We look forward to welcoming you back in the future. Regards, Jacksons Ford.
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Service rating : Very friendly, efficient and helpful.
I have had a bad experience over a number of years with another Ford dealership which is why I chose to use Jacksons.
Product : Helpful staff who dealt with my requirements efficiently
Thank You for the recent feedback. We are extremely pleased that the team at Jacksons Ford provided you with excellent customer service. We look forward to welcoming you back soon. Regards, Jacksons Ford Service Team.
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Service rating : Rebuilt front end of Fiesta St after accident damage. Jackson's repaired and reset the car perfectly.
Product : Great job as usual. Set the car up perfectly.
Thank You for the recent feedback. We are extremely pleased to see that you were satisfied with the service we provided. Regards, Jacksons Ford Service Team.
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Service rating : Another great customer experience
Product : Good contact and advice from the engineer.
We are glad that you enjoyed your Jacksons Ford experience. Thank you for your supportive feedback. We look forward to seeing you again soon! Regards, Jacksons Ford Service Team.
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nyt
As always, first class service from the best Ford dealer I know.
I would not go anywhere else!
 Thank you for your positive feedback. It's great to hear you were so impressed the service and the dealership overall! Regards, Jacksons Ford Service Team. 
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nyt
Very happy as has always been my experience with Jacksons. Their customer service was really first class.
Thank You for leaving feedback. It's a pleasure to see that we looked after you extremely well and provided you with such excellent service! We look forward to welcoming you back very soon! Regards, Jacksons Ford Service Team.
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nyt
Very Friendly
I feel I can ask questions and get straight answers
Thank you for sharing your positive experience & we look forward to welcoming you back in the future. Regards, Jacksons Ford Service Team.
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A great customer experience: highly efficient and professional service in every respect, a good value for money purchase and a most pleasant service provider. Genuine and faultless customer care. I would happily return and recommend to others.
Thank you for your comments! Hope you are still enjoying your new Ford Focus! I will be sure to pass your comments on to Chris! Regards, Jacksons Ford.
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Service rating : As usual very reliable and efficient.
Product : Informative, efficient and professional
Thank you for taking the time to leave your positive feedback! See you again soon. Regards, Jacksons Ford Service Team.
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Service rating : Nice and easy buying process, many thanks to Chris Hawkins who was very friendly made the whole process stress free and a joy!
Product : Absolutely amazing car, I could not be happier!
Thank you for such kind feedback on our Sales Manager, Chris! We're very glad you had a great experience. Glad you are enjoying your Audi! Regards, Jacksons Ford.
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Service rating : Top work as always from the all the team at Jackson's, and a big thanks again to my tech Ben. Treats my car as if were his own and always has the time to explain any work he's doing :)
Product : Required parts discussed and ordered in advance to make sure job completed within a few hours. Flew through MOT, and service keeps it running smooth.
Thank You for your positive feedback. We are pleased to here that we looked after you accordingly. We will continue to provide the best for our customers. I will be sure to pass on your comments to Ben. Regards, Jacksons Ford Service Team.
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nyt
Excellent as always. Car radio replaced under difficult circumstances. Dan did a splendid job.
Thank you for taking the time to leave your positive feedback! I will be sure to pass your comments on to Dan! See you again. Regards, Jacksons Ford Service Team.
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Service rating : Great service and very courteous staff. MOT and other work was carried out while I waited .

Many thanks to all at Jacksons.
Product : Very happy with everything.
Thank you for providing such positive compliments, we appreciate your review! Kind regards, Jacksons Ford Service Team.
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Service rating : Jacksons Ford are a very trustworthy company. You get great customer service & all the staff are very friendly. It is a pleasure to deal with them.
Product : MOT & service carried out quickly & efficiently. They will always give you advise as to what might need doing, never any pressure.
Thank You ever so much for the positive feedback. We are extremely pleased that you chose Jacksons Ford to service and maintain your vehicle. We will continue to deliver the best possible service at good, competitve prices and provide excellent customer service. Regards, Jacksons Ford Service Team.
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Service rating : As always excellent service from all the staff at Jacksons Ford. Explained in detail work to be carried out, and also cost.
Product : Great service as always. Highly recommended garage.
Thank You for leaving a comment. We are pleased to see that you had an enjoyable experience here at Jacksons Ford. We look forward to seeing you on your next service visit. Regards, Jacksons Ford Service Team.
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Service rating : A very pleasant hassle free purchase, Chris explained everything I needed to know and the vehicle was ready to go.
Product : A very pleasant hassle free purchase, Chris explained everything I needed to know, the vehicle was very nicely prepared and ready to go.
Thank You for taking the time to leave your positive feedback and hope that you are enjoying your new car! Regards, Jacksons Ford Service Team.
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Service rating : The customer service from Jacksons Ford (in particular Chris) was outstanding. He was professional, friendly, offered good advice and gave us the opportunity to test drive the car we were looking at and time to think - no pressure upon us.
We collected the Fiesta TitaniumX on Monday 13th February - it looked immaculate
We have no hesitation in recommending Jacksons Ford -good customer service is priority and they certainly deliver
Product : Car was immaculate when we received it - love the car
Thank You for the kind comment. We are extremely pleased to see that Chris looked after you really well. We aim to deliver excellent customer service and we pride ourselves in looking after our customers. Thank You and we hope you enjoy your new car. Regards, Jacksons Ford Service Team.
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Service rating : Brilliant service friendly and professional
Product : Love my new car. as advertised
Thanks for leaving feedback. We appreciate your kind comments. We look forward to seeing you back here at Jacksons Ford in the future. Regards, Jacksons Ford Service Team.
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Service rating : Straight forward transaction with Chris Watson representing Jacksons Ford. Spoke to Chris about the car and arranged a viewing and test drive the following day. Vehicle viewed, test driven and deal struck. Vehicle taxed, insured and paid for on the day, allowing me to return home on the same day. Great service and very professional. I would recommend anyone to do business with Jacksons Ford in Henley-in- Arden. Howard Davies
Product : Straight forward transaction with Chris Watson representing Jacksons Ford. Spoke to Chris about the car and arranged a viewing and test drive the following day. Vehicle viewed, test driven and deal struck. Vehicle taxed, insured and paid for on the day, allowing me to return home on the same day. Great service and very professional. I would recommend anyone to do business with Jacksons Ford in Henley-in- Arden. Howard Davies
Thank you for such kind feedback on our Sales Manager, Chris! We're very glad you had a great experience with us. Hope to do business again in the future! Regards, Jacksons Ford Service Team.
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Service rating : We were so pleased how the services went well with the receptionist and the garage man the tall one ant recall his name he was brilliant always so stood
We are always happy with the jacksons service
Product : Always have been great vert polite
As we are profoundly deaf they are very good
Understanding and their attitude are good
 Great to hear you were happy with your experience at Jacksons! I will be sure to pass on the positive comments to our staff. Looking forward to dealing with you in the future! Regards, Jacksons Ford Service Team.
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Service rating : Excellent
Product : Friendly and informative staff. Good price. Excellent service. Highly recommended.
Thank you for taking the time to leave such kind feedback, it means a lot to us! Hope to see you again. Regards, Jacksons Ford Service Team.
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Service rating : Great family service
Product : Fantastic experience from a great team
Thank you for the supportive feedback! We really appreciate your review. We hope to see you again soon. Regards, Jacksons Ford Service Team.
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Service rating : Simple and easy to make booking, on arrival I was greeted and dealt with very efficiently. Work was undertaken as planned and on time.
Product : Great service and as planned
Thank you for your kind comments. We are glad our team impressed you on your visit! Regards, Jacksons Ford Service Team.
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nyt
Excellent friendly service with upfront advice and no pressure selling of higher spec vehicle.
We are glad that you enjoyed your Jacksons Ford experience. Thank you for your supportive feedback. We look forward to seeing you again soon! Regards, Jacksons Ford Service Team.
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Service rating : Excellent service and not a rushed experience. Great guys who treat you as an individual. The cars are immaculate.
Product : Excellent quality. Very happy.
We're so glad you appreciate the service provided here at Jacksons and I will certainly pass your comments onto Chris, our Sales Manager. Regards, Jacksons Ford Service Team.
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Service rating : Amazing service. So friendly and welcoming. I got exactly what I wanted in a car plus loads of added extras that I didn't even need to ask for.
Product : Amazing. So pleased with my car.
Thank You for the positive feedback. We are extremely pleased that we were able to provide you with an enjoyable experience. Here at Jacksons Ford we always ensure our customer' are provided with the best service. Hope your enjoying your new car! Regards, Jacksons Ford Service Team.
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nyt
Efficient, well priced and pleasant service
Thank you for taking the time to leave your positive feedback! Hopefully see you in the future! Regards, Jacksons Ford Service Team.
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nyt
Always very happy with the service i get at Jacksons.
Thank You for taking the time to share your high opinion of Jacksons Work! Regards, Jacksons Ford Service Team.
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Service rating : Trade purchase. Smooth transaction. Thanks.
Product : Great. Look forward to the next one.
Fantastic doing business with you. Regards, Jacksons Ford Service Team.
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Jacksons where polite very helpful and explained everything to me very clearly I would buy another car from them and tell friends about them to
Thank you so much for your great feedback! It is a pleasure to hear how great your experience was with us! looking forward to seeing you back at Jacksons in the future. Regards, Jacksons Ford Service Team.
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Service rating : Fantastic from start to finish.The care and service from this company was at a different level to all previous car purchase experiences
Product : Purchased an excellent value Ford Focus.Chris was polite and efficient.The attention to detail throughout from first seeing the car to handover was by far the most professional i have experienced.
Thank You for taking the time to leave such Positive comments! We hope you are enjoying your new car  as much as the buying experience. Regards, Jacksons Ford Service Team.
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Service rating : As usual, top customer service!
Product : Always professional, always helpful!
Thank You for leaving such a kind comment. Here at Jacksons we aim to deliver the best service possible. And its pleasure to see that you had such a pleasant experience with us. We look forward to seeing you soon! Regards Jacksons Ford Service Team.
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Service rating : Great customer service - got me back on the road asap. Thanks!
Product : All fixed quickly with genuine parts at a fair price.
Thank you for taking the time to share your positive comments. Regards Jacksons Ford Service Team.
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nyt
As always, excellent and efficient service at this family run Ford dealership. The work was done quicker than I had anticipated and at a reasonable price as well.
Thanks for leaving feedback for us. We really appreciate the comment. We look forward to welcoming you back soon! Regards Jacksons Ford Service Team.
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Service rating : The service was timely, unable to wash the car as the pipes had frozen. However they offered to take the car at a later date to wash, which I thought was a nice gesture of good will.
Product : The purchase was a pleasant experience, always a friendly environment at Jacksons .
Thank you for taking the time to leave a response, apologies for being unable to wash the car and hope that this didn't cause any inconvenience to yourself. Feel free to bring the vehicle in at a convenient time for yourself and we will wash it for you. Regards, Jacksons Ford Service Time.
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Service rating : Chris and his team provide an excellent customer-focussed service. Knowledgeable about all aspects of the motor trade. We have purchased several cars from him in recent years and he always understands our requirements and finds the car we need. The team at Henley are efficient and respectful which sets a professional atmosphere We appreciate. Their sales team could teach other local Ford garages how to successfully engage with customers- having had intimidating experiences elsewhere at Ford, We will only use Jackson Ford now as very happy with their service. Have recommended others to them too. thank you Chris and team.
Product : Quick and efficient, lovely clean car at the end of service. Staff helpful and polite
Thank You for leaving such  kind comments, I will be sure to pass them on to Chris. Here at Jacksons we aim to deliver the best service possible. And its pleasure to see that you had a great experience with us. We look forward to seeing you soon!  Regards Jacksons Ford Service Team.
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Service rating : Perfect job as always. Fiesta ST first year service and also Quaife ATB Differential. The diff. has improved the car massively. Thank you again to Dan for his advice, the product knowledge at Jacksons is outstanding.
Product : Worked carried out perfectly.
Thank You for the positive feedback regarding your visit to Jacksons Ford. We are extremely pleased to hear you were looked after. We aim to provide and deliver the best service we possibly can. We are glad you are enjoying the Quaife ATB Differential. Regards, Jacksons Ford Service Team.
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Service rating : Excellent. Chris was as usual friendly and helpful from the moment he rang me to tell me the car which i was interested in had arrived, right through to when i drove the car home. Once again excellent from start to finish.
Product : Excellent from start to finish
Thanks for sharing your experience and hope you are enjoying your new vehicle, we look forward to welcoming you back to Jacksons Ford in the future. Regards, Jacksons Ford Service Team.
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Service rating : Really nice friendly and help with information on car hopefully brought a good one
Product : Good allow us to go out on own was a quick and smooth
Thank You for the kind comment, we really appreciate your feedback. We are pleased to see that you are completely satisfied with the service provided. If you have any further queries with the vehicle please give us a call. Regards, Jacksons Ford Service Team. 
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Professional, attentive and friendly service, which is why I use Jackson's. Their while-you-wait 4-wheel tracking facility is exceptional, highly recommended.
Thank you for your positive response to the service that you experienced with Jacksons Ford! Regards, Jacksons Ford Service Team.
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Jacksons ford were brilliant from start to finish, friendly approachable team, helpful and Albert was adorable!
I couldn't recommend them enough to anyone looking to buy a new or used car, they made sure our car was immaculate before letting us drive away
Thank You for the kind feedback. It's such a pleasure to see that you were completely satisfied with our service. We pride ourselves in delivery excellent customer service. We hope you are enjoying your new vehicle! Regards, Jacksons Ford Service Team.
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Great family business offering a wonderful customer service. Just need Ford to provide them the support to resolve a couple of niggly faults
Thank You for leaving feedback regadring your visit here at Jacksons Ford. We take all comments on board and we aim to improve on areas that need attention. We really hope to welcome you back at Jacksons Ford for your next service. Regards, Jacksons Ford Service Team.
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Efficient, helpful service. Kept informed throughout.
Thank you for your positive feedback & look forward to welcoming you back to Jacksons Ford in the future. Regards, Jacksons Ford Service Team.
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Excellent service as always, friendly and professional team.
We really appreciate your extremely kind feedback and hope to see you again! Regards, Jacksons Ford Service Team.
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Service rating : Receptionist friendly and supplies coffee ......
Sales manager is friendly, courteous, listens to us/me.
Product : The Focus is a well thought out car.
My model, the Titanium X has powered drivers seat which I haven't had before. It's excellent.
Haven't yet found my way around all the features of the SYNC 3 or the auto parking.
Not sure which button to press and it doesn't say in the handbook!
Thank You for the positive feedback. We are extremely pleased to see that you enjoyed the car buying process with Jacksons and more importantly your new Focus Titanium X. If you have any queries with the vehicle feel free to give us a call and Chris with assist you with any questions. Regards, Jacksons Ford Service Team.
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Great service
Thank you for leaving great feedback. We look forward to seeing you again! Regards, Jacksons Ford Service Team.
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Service rating : Excellent service as usual. The staff are always friendly and keep me well informed.
Product : 100 % reliable. Skilled staff always give good advice and try to keep the cost down for the customer.
Thanks for your kind words and are pleased that you are happy with the services that we offer. It is our aim at Jacksons to help the customer keep the price as low as possible.  Regards, Jacksons Ford Service Team
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Great communication whilst doing the service .
Thank you for your positive comments. We look forward to seeing you again soon. Regards, Jacksons Ford Service Team.
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Jackson's fitted 4 new tyres. They matched the best price I could find locally. I contacted them in the morning. They fitted me in during that afternoon and completed the work within a couple of hours.
Thank You for leaving feedback. We appreciate your comment. We look forward to seeing you again in the future! Regards, Jacksons Ford Service Team.
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Service rating : Great experience from start to finish. Zero pressure from the Chris the sales manager and the dealership has a feel of a friendly, unpretentious and approachabe place - exactly the reasons I went for a) Ford and (b) This dealership based on other reviews and for how long it's been in business.

Having been a BMW driver for some time, it's nice to get back into the Blue Oval, backed up by a decent dealership. Thanks!
Product : As per above - painless, zero pressure, well informed through-out.
Thank You ever so much for the recent feedback. We really appreciate you taking your time to complete this section, especially with such kind comments! We hope to welcome you back for your first service. Enjoy your new car! Regards, Jacksons Ford Service Team.
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fantastic service. less than a week before Christmas my car broke down I rang Jackson ford to ask about a fiesta st I had seen there. Mat was really helpful and the next day I had my beautiful fiesta delivered to my door, I couldn't ask formore
Thank You for the kind feedback. It's such a pleasure to see that you were completely satisfied with our service. We pride ourselves in delivering excellent customer service. We hope you are enjoying your new vehicle. Thank You! Regards, Jacksons Ford Service Team.
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Great service as always. Can't recommend Jacksons highly enough. Thanks to all the team once again!
Thank you for taking the time to post your positive feedback! It is so nice to hear you appreciate the time we take to always make your visit a great one! Regards, Jacksons Ford Service Team.
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Good service and friendly
Thanks for leaving feedback. We appreciate your kind comments. We look forward to seeing you back here at Jacksons Ford. Regards, Jacksons Ford Service Team.
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Fast and efficient service. Give me confidence of service.
Thank You for the feed back. It's great to see that you have really enjoyed your experience here at Jacksons Ford. We are always providing the best for all our customer' and we are extremely pleased to see that you are completely satisfied with our services. Thank You and we hope to see you again soon. Regards, Jacksons Ford Service Team.
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Service rating : My experience over many years is that Chris, in Sales, gives totally reliable advice and an honest deal. Jackson's also give excellent service on repairs and MoTs.
Product : The motor car has excellent performance and is relatively inexpensive to run.
Wow! What lovely feedback - thank you! We're so glad you appreciate the service provided here at Jacksons and I will certainly pass your comments onto Chris, our Sales Manager.  Regards, Jacksons Ford Service Team.
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Service rating : Excellent service from sales manager. We were left to look at our chosen vehicle alone with no pressure to buy.
We would highly recommend this company to everyone who reads this.
Product : Ford Be Max. Excellent vehicle and price
 Thank you for such kind feedback on our Sales Manager, Chris! We're very glad you had a great experience with us. We are so glad you are enjoying your new car! Regards, Jacksons Ford Service Team.
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Service rating : Excellent service and attention, much appreciated
Product : I had a flat tyre and arrived at the garage without a prior booking. I was attended to immediately and looked after very understandingly (I am a pensioner and needed the car in working order for an imminent long journey)
Thank You for the positive feedback. We are extremely pleased that you were satisfied with the service we provided. We always aim to deliver the best for all our customer's. We look forward to seeing you again soon. Regards, Jacksons Ford Service Team.
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Always guaranteed great service at Jacksons. Two new tyres and a wheel alignment check done. Very happy. Back for MOT and service soon!
Thank You for the positive feedback regarding your visit to Jacksons Ford. We are extremely pleased to hear you were looked after. We aim to provide and deliver the best service we possibly can. We look forward to welcoming you back shortly! Regards, Jacksons Ford Service Team.
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Service rating : Excellent from booking on the phone, friendly welcome and hand back.
Being able to see the workshop is brilliant because I hate leaving my car anywhere.
Product : It did what it was supposed to but they took the effort to check about paperwork etc. Good attention to detail.
Will be back for future servicing work.
Thank You ever so much for the recent feedback. It was such a pleasure to see that we were able to provide you with an enjoyable experience, as well as delivering excellent customer service. We look forward to seeing you soon here at Jacksons. Regards, Jacksons Ford Service Team.
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Excellent as Always.
Thanks for leaving such a kind comment. We are pleased to see that you always have a pleasant experience here with us at Jacksons Ford.  Regards, Jacksons Ford Service Team.
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Usual attentive, excellent service keep it up
We really appreciate the time you have taken to provide us with such positive feedback. Regards, Jacksons Ford Service Team.
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Very helpful and friendly service with good explanation of what work needs to be carried out.
We're so glad you have enjoyed the service provided by our team, it is our aim to make everyone's experience simple and personal! Regards Jacksons Ford Service Team.
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Always excellent in every way.
Thank you for taking the time to leave such kind feedback, it means a lot to us! Regards, Jacksons Ford Service Team.
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Booked car service at short notice, but they found time for me. Friendly staff. Checked any additional costs before proceeding. Ready ahead of time.
Thank you for taking the time to leave such kind feedback, it means a lot to us! Hope to see you again. Regards, Jacksons Ford Service Team.
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Swift handover on arrival, receptionist friendly and efficient, courtesy car ready and waiting. Telephoned after initial inspection with report on findings and any necessary work or replacements likely to be required in upcoming 12 months (e.g. front tyres). Carried out price comparison and gave discount on tyres. Car ready to collect at time agreed.
Thank you so much for your lovely comments! It is lovely to hear how you feel you can really trust us! We always offer advice with the customer in mind to get the best result for you. Regards, Jacksons Ford Service Team.
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It was very refreshing not to be pushed into buying a new car. Tony and Chris were very helpful and friendly. I cannot fault the service we received. Such a lovely dealership.
Thanks for the positive feedback of your experience on purchasing your new vehicle, we look forward to welcoming you back for service in the future. Regards, Jacksons Ford Service Team.
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Service rating : As usual, worth travelling a little further for excellent personal service from the independent family business.
Product : Motorcraft 4+ Service is excellent value, especially with included Roadside Assistance.
Thanks for leaving a  positive review regarding your recent service with us at Jacksons Ford we look forward to welcoming you back for your next service! Regards, Jacksons Ford Service Team.
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Friendly, helpful and very efficient
Thank you for taking the time to leave such kind feedback, it means a lot to us! Hope to see you again. Regards, Jacksons Ford Service Team.
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Service rating : Baled me out of a problem - a slow puncture - at short (ie zero!) notice. As always, quick, efficient and helpful. Thank you!
Product : Good choice for low mileage use, good price.
Thank you for taking the time to share your experiences with us and we look forward to welcoming you back very soon. Regards Jacksons Ford Service Team.
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nyt
Good efficient service.
Thank you for taking the time to leave such lovely comments. Regards Jacksons Ford Service Team.
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Two quotes from two different sources couldn't beat the 'Chris Quote' from Jackson Ford. Chris was very professional and willingly offered other choices of model for the same,or very near, price!
Thank you for such kind feedback on our Sales Manager, Chris! We're very glad you had a great experience with us. Regards Jacksons Ford Service Team.
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Service rating : Excellent service, friendly and courteous staff probably. That was my first experience with Jacksons Ford and surely not the last. As Jacksons Ford will be the place where I will be taking my car in future!
Product : Good work. Kept me informed through the process and finished work within estimated time and quoted prices..
Thank You for your kind comment. We are extremely pleased to see that you enjoyed your experience here at Jacksons Ford. We aim to provide excellent customer service in this small family business. Regards Jacksons Ford Service Team.
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It seems to have been very thorough.
Thank You for leaving such a kind comment. Here at Jacksons we aim to deliver the best service possible. And its pleasure to see that you had such a pleasant experience with us. We look forward to seeing you soon! Regards, Jacksons Ford Service Team.
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nyt
Fantastic professional customer service. Very helpful. Nothing was too much trouble. Highly recommend to everyone.
Thank you for the feedback! We really appreciate your review. We hope to see you again soon. Regards Jacksons Ford Service Team
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Service rating : Fantastic service, excellent workshop facilities, & professional staff.
Product : A+ Service, from a professional team.
Thank You for leaving positive feedback. It's a pleasure to see that we looked after you extremely well and provided you with such excellent service! We look forward to welcoming you back very soon! Regards Jacksons Ford Service Team.
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Service rating : Helpful and timely advise re my car, easily arranged, collected on a date to suit me.
Product : A great car, thoroughly enjoying driving a Ford.
Thank you for your kind words, we hope that you are enjoying your new car and look forward to welcoming you back in the future. Regards Jacksons Ford Service Team
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Service rating : All the staff were really friendly and helpful and made the buying experience pleasurable.
Product : I am really pleased with the car I bought, although it wasn't as high specification as I thought, but that was my own fault for not doing my homework on the vehicle, otherwise everything about the car is as expected. Well, it's a Ford after all.
Thank you taking the time to post your positive feedback, we hope you enjoy the new car! Regards, Jacksons Ford Service Team.
Service:
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Product:
Excellent service as usual
We really appreciate that you have taken the time to provide us with positive feedback. We really appreciate all of our loyal clientele. Regards, Jacksons Ford Service Team.
Service:
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Product:
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Service rating : Courteous,efficient service
Product : Seems perfectly ok no other way of telling exept drives ok
Thank you for taking the time to leave your kind comments. It is great to hear everything was to your standards. Hope to see you again. Regards Jacksons Ford Service Team.
Service:
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Service rating : As always, first class service from Jacksons
Product : Jacksons are just fabulous. Service was carried out in a timely manner and there were no surprises when I got the very reasonable bill!
Thank you for providing such positive feedback! We really appreciate all of our loyal clientele. We look forward to seeing you again soon. Regards, Jacksons Ford Service Team.
Service:
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Product:
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Service rating : Excellent customer service
Product : Excellent customer service
We are glad that you enjoyed your Jacksons Ford experience. Thank you for your supportive feedback. We look forward to seeing you again soon! Regards, Jacksons Ford Service Team.
Service:
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Product:
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Service rating : Performance upgrades to my Fiesta ST. Expert advice and service from a very friendly and professional company. The car is transformed, the fitting and set up is perfect. Thank you.
Product : Excellent advice, top quality workmanship and service from a very professional company. All upgrades to engine power output and suspension work perfectly and have transformed the car. Would highly recommend them to all Ford enthusiasts.
Thank you! It is great to hear you received such great customer service and the work taken out on your car was to a high standard. Regards Jacksons Ford Service Team.
Service:
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Product:
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Service rating : Professional and efficient service. Excellent and informed advice.
Product : Based on experience, excellent tyres.
Thank you! It is great to hear you received such great customer service and the work taken out on your car was to a high standard. Regards Jacksons Ford Service Team.
Service:
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Service rating : Everything completed as promised and on time. Service very friendly and the car was washed and vacuumed as well
Product : As above ..................
Thanks for leaving feedback for us. We really appreciate the comment. We look forward to welcoming you back soon! Regards Jacksons Ford Service Team.
Service:
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Service rating : Great staff and great service as always from Jacksons for my service, MOT, and the fitting and fixing of miscellaneous items. Cheers :)
Product : Additionally fixed some odd bits-and-bobs at minimal charge - awesome!
Thank You ever so much for your feedback. The Jacksons team are extremely pleased to see that we were able to provide you with the best possible customer service and make your experience enjoyable. We aim to turn vehicle's around as efficiently as possible. We look forward to seeing you again here at Jacksons Ford. Regards Jacksons Ford Service Team.
Service:
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Product:
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Service rating : Fantastic Customer service, always trustworthy advice.
Product : Happy as always, faultless service
Thank you for providing such positive compliments, we appreciate your review! Kind regards, Jacksons Ford Service Team.
Service:
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Product:
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Service rating : Excellent customer service, knowledge and advice from all the team here, old fashioned quality service from a family business!!
Product : Incredibly knowledgable and honest. Prices seem to be very fair and the after service is great.
Thank you for providing such positive, enthusiastic, compliments, we certainly appreciate your review. We look forward to seeing you again at Jacksons Ford! Regards Jacksons Ford Service Team.
Service:
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Product:
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Very good and helpful
Thanks for leaving feedback for us. We really appreciate the kind comment. We look forward to welcoming you back soon! Regards Jacksons Ford Service Team.
Service:
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Product:
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Service rating : I had a puncture and phoned Jacksons and they gave me an appointment straight away and replaced two rear tyres for me.
Product : I,ve had Michelin tyres fitted before and feel that they wear better and I always listen to the advice of Jacksons.
Thank you for taking the time to post your positive comment. We really appreciate all of our loyal clientele. We are glad that you enjoyed your Jacksons Ford experience. Regards Jacksons Ford Service Team.
Service:
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Service rating : A very good family run dealership who understand putting the customer first.
Product : An good vehicle well built. Presented by the dealer in immaculate condition.
Thank You for leaving such a kind comment. Here at Jacksons we aim to deliver the best service possible. And its pleasure to see that you had such a pleasant experience with us. We look forward to seeing you soon! Regards Jacksons Ford Service Team.
Service:
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Product:
We were treated with courtesy and, as has been our experience over many years, we were given an honest deal with which we were completely satisfied.
Thank you so much for your lovely comments! It is lovely to hear how you feel you can really trust us! We always offer advice with the customer in mind to get the best result for you. Kind regards, the team at Jacksons Ford.
Service:
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Product:
great service honest and reliable
Thank you for taking the time to post your positive comment. We are glad you enjoyed your Jacksons Ford experience. Regards Jacksons Ford Service Team.
Service:
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Product:
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Service rating : It was clear the need to provide an excellent customer experience was paramount.
Product : A great service in all senses. Very amenable in agreeing the service date, undertaken on time with phone call to keep me briefed, and completed to my satisfaction.
We really appreciate your kind feedback - hope to see you again! Regards Jacksons Ford Service Team.
Service:
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Product:
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Service rating : Product delivered to specification and on time
Product : Product delivered to specification and on time
Thank you for the kind comment. We look forward to welcoming you back in the near future. Regards Jacksons Ford Service Team.
Service:
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Product:
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Great service as usual. The lady on reception along with the service manager were 1st class
Thank you for taking the time to share your positive comments. Regards Jacksons Ford Service Team.
Service:
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Service rating : Brilliant service polite and answered all questions would highly recommend
Product : Brilliant polite and friendly very knowledgeable always kept you up to date
Thank you for sharing your positive experience & we look forward to welcoming you back in the future. Regards Jacksons Ford Service Team.
Service:
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Product:
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Service rating : Chris the salesman gave a thorough first class explanation of the process, paperwork and in patiently demonstrating the new vehicle's instrumentation.
Product : Jacksons were friendly, helpful and informative. We were given a full range of demonstrator vehicles to test drive before choosing. We did not at any time feel pressured to buy.
Thank you for such kind feedback on our Sales Manager, Chris! We're very glad you had a great experience with us.  Regards Jacksons Ford Service Team.
Service:
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Product:
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Service rating : Very slick service with slick premises & pleasant knowledgable staff
Product : Best power upgrade,it's what it should've been from new!
Thank you for taking the time to leave your positive feedback, it means a lot to us. Regards Jacksons Ford Service Team.
Service:
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Product:
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Car required a new tyre after damaging the side wall; Jackson's fitted me in at short notice and provided great notice and quick turn around - great!
We're so glad you have enjoyed the service provided by our team, it is our aim to make everyone's experience simple and personal! Regards Jacksons Ford Service Team.
Service:
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Product:
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Service rating : Excellent service in general. Very clear on what was being done on the car and why and provided me a place to work and have a drink.
Product : The Mountune 375 performance upgrade has made the car very responsive and much more drivable.
We really appreciate your extremely kind feedback and hope to see you again. Regards Jacksons Ford Service Team.
Service:
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Product:
+
Friendly, helpful but not pushy
Thank you for taking the time to share your positive comments.
Service:
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Product:
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They dealt with the problem straight away in the most cost efficient manner.
We hope that the Focus is all running OK with no issues.

Regards
Jacksons Ford
Service:
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Product:
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Service rating : Very friendly dealer, which provides a great personal service. We have dealt with them for over 20 years
Product : 1 year vehicle service from new car bought at Jacksons
Thank you for taking the time to share your thoughts on Jacksons Ford
Regards 
Jacksons Ford
Service:
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Product:
+
Service rating : Responsive and friendly
Product : This is not really a purchase that I can comment on, as it is a service, so I can only presume that it was done well.
Thanks for leaving your positive feedback.

Regards 
Jacksons Ford
Service:
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Product:
Excellent and courteous service.
We really appreciate your extremely kind feedback and hope to see you again. Kind regards, the team at Jacksons Ford.
Service:
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Product:
Everything was done to my complete satisfaction.
Thanks for sharing your experience and we look forward to welcoming you back to Jacksons Ford soon


Regards 

Jacksons Ford
Service:
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Product:
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Service rating : They did the job with no problems, so I am totally satisfied.
Product : Satisfied, as I have had no problems.
Thank you for sharing your positive experience & we look forward to welcoming you back in the future.

Regards 
Jacksons ford
Service:
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Product:
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Friendly and professional people who you can trust. Chris in sales was a pleasure to deal with. Would definitely recommend.
 We hope that all is going well with your new car purchase, Don't forget that we are here for any After sales or Service requirements you want 
Regards
Jacksons Ford
Service:
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Product:
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Service rating : Excellent focus on customer requirements. Always try to over-deliver.
Product : Work completed on time and to excellent standard.
Thanks for sharing your positive experience at Jacksons Ford

Kind regards 
Jacksons Team
Service:
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Product:
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Service rating : Booking in process was very smooth, service appointment on the date requested with a courtesy car available.. Call to let me know the total price and that the at was ready.
Product : Explained the parts required for the service, were happy to add a change of plugs in as well and had stock of the shelf.
We really appreciate your extremely kind feedback and hope to see you again. 
Kind regards, 
the team at Jacksons Ford.
Service:
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Product:
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VERY GOOD PROMPT SERVICE
Thank you for taking the time to respond.

Regards 

Jacksons Ford
Service:
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Product:
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VERY GOOD SERVICE BUYING A NEW CAR
We hope that you are enjoying your new vehicle & taking the time to share your veiws.

Regards 
Jacksons Ford
Service:
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Product:
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Excellent service as always from Jacksons. Cost explained up front, courtesy provided, very professional team. Wouldn't take my car anywhere else than Jacksons Henley in Arden.
We really appreciate your extremely kind feedback and hope to see you again. Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : Fantastic service, very helpful and friendly staff . Dealing with my purchase.
Product : Very impressed dealing with Chris , very helpful and would HIGHLY recommend him for your next car purchase. Hand over was done by Matt a very knowledgable guy explained everything in detail .
Service rating : Thank you for sharing your positive experience & we look forward to welcoming you back in the future.

Regards 
Jacksons Ford

Product : If you have any questions on the technology within the car please don't hesitate to contact us.
Service:
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Product:
nyt
The sales person Chris was extremely helpful,and knowledgeable
We hope you are enjoying your new Vehicle, We will be delighted to look after you with any after sales service you may require.
Regards Jacksons Ford
Service:
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Product:
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Friendly, excellent service. No pushy salesmen. A most pleasant buying experience!
Thank you for your kind words and taking the time to share your experience of buying form Jacksons Ford

Regards 
Jacksons Team
Service:
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Product:
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Service rating : They are always efficient, polite, informative, calm, approachable and professional in all that they do.
Product : We watched the car being serviced and MOT and felt secure that a top rate job eas being done.
We really appreciate your extremely kind feedback and hope to see you again. 
Kind regards, 
the team at Jacksons Ford.
Service:
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Product:
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Service rating : Personal touch always good, Jackson's team always make you feel like your a local rather than just a customer.
Product : Purchased a service completed in the time agreed, Dealership were very flexible to support my requirements.
We really appreciate your extremely kind feedback and hope to see you again. Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Pleasant welcome, speedy service and good interaction and update allowing decisions to be made for specific work to be undertaken.
Thank you For the Positive Feedback

Regards

Jacksons Team
Service:
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Product:
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Service rating : excellent service from this garage,, good impartial advice from the team
i had the Mountune upgrade fitted to my Fiesta st
Product : impartial advice ,had the Mountune upgrade fitted and it has transformed the engine, FORD SHOULD HAVE DONE THIS UPGRADE FROM THE START ON THE ST RANGE !!!!!!
We Hope you are enjoying your new Mountune Performance Upgrade.

Regards 
Jacksons Ford
Service:
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Product:
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My Jaguar came in for a service . Excellent job , feels like a new car .
Thanks for taking the time to share your positive experience,  i will make sure that you feedback is passed on to the Mechanic who carried out the service on your Jaguar.

Regards 

Jacksons Ford
Service:
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Product:
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Excellent friendly service and great value money
Thank you for your positive feedback & look forward to welcoming you back to Jacksons Ford soon.

Regards 

Jacksons Ford
Service:
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Product:
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It is the best service I have ever experienced from a ford garage I just wish other ford garages would take a leaf out of Jacksons ford.
Thank you for taking the time to leave such kind feedback, it means a lot to us! Hope to see you again. 

Kind regards, 

the team at Jacksons Ford.
Service:
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Product:
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Excellent service nice to have s dealer contact you when you when they say they will.
Thank you for your Positive Feedback and we look forward to welcoming you back to our dealership soon, We hope you are enjoying your new vehicle.

Best Regards 

Jacksons Ford 
Service:
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Product:
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Service rating : All done exactly as I would wish it, the staff are friendly and efficient
Product : Excellent service and experience, as always
We really appreciate your extremely kind feedback and hope to see you again. 

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : Jacksons are "trustworthy", which is a rare commodity in todays world.
Product : Excellent service, and again trustworthy.
We really appreciate your extremely kind feedback and hope to see you again. 

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Excelent as usual
Thank you for sharing your positive experience & we look forward to welcoming you back in the future.
Service:
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Product:
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Pleasant and knowledgable team.
Thank you for sharing your positive experience & we look forward to welcoming you back in the future.
Service:
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Product:
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Service rating : Excellent service , always feel welcomed at the Dealership , Cannot recommend highly enough.
Product : Ordered all new accessories for my new car , All arrived next day , very pleased.
Thank you for sharing your experience, we hope that you are enjoying the Accessories that you ordered.

Regards 

Jacksons Ford 
Service:
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Product:
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Service rating : A very helpful, friendly team , always efficient. Great service.
Product : Good quality tyre. Quieter ride than standard. Recommended to us by garage. Happy.
Thanks for your kind words and are pleased that you are happy with the service that we offered.

Regards Jacksons
Service:
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Product:
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Service rating : Fantastic service friendly staff would highly recommend.
Product : As explained above wouldn't take my car anywhere else it has become the garage to go to for my family.
Many thanks for taking the time to share your positive feedback.

Best Regards

Jacksons Ford 

Service:
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Product:
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Service rating : As usual a very good professional service in every way. Would not go any where else.
Product : A very thorough Sevice, with a phone call before continuing to discuss any problem found. Very much appreciated.
Thank you for taking the time to share your views with us, we are pleased that you are happy with the service that you have received 

Regards 

Jacksons Ford
Service:
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Product:
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Service rating : Very helpful and efficient staff, everything carried out to complete satisfaction. Always happy to price match too. Also, very helpful in explaining the work they have carried out.
Product : As above, very helpful and efficient and I always know my car is in good hands!
Thanks for sharing your experience and we look forward to welcoming you back to Jacksons Ford soon 

Regards 

Jacksons Ford

 
Service:
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Product:
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Service rating : Great service as always!
Product : Top quality tyres at a great price.
Thanks for taking the time to share your feelings with us and will pass on your comments to Dan.

Regards 

Jacksons Ford 
Service:
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Product:
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Excellent as usual
Thanks for your positive feedback

Regards 

Jacksons Ford
Service:
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Product:
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Service rating : I find Jacksons to be friendly, helpful, courteous, with good communication and reasonably priced. Excellent advice with regards to things like best tyres for the purpose and roof bars/cycle racking.
Product : Through and efficient servicing with appropriate advice given to enable you to make an informed choice.
Thank you for taking the time to share your feedback with us, we look forward to welcoming you back soon.

Regards 

Jacksons Ford
Service:
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Product:
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Service rating : First Class
Product : Realistic priced , Excellent service
Thankyou For taking the time to share your feedback.

Regards 

Jacksons Ford
Service:
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Product:
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Very good - most helpful
Thanks for your positive feedback

Regards 

Jacksons Ford
Service:
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Product:
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Service rating : Fantastic service start to finish
Product : Amazing car - couldn't ask for more
Thank you for taking the time to share your experience and we look forward to welcoming you back very soon.

Regards

Jacksons Ford
Service:
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Product:
nyt
Best garage I have ever used to buy a car from no pushy sales man excellent service everything explained fully about the car. If you want to buy a second hand car this is the garage to go to.
Great to hear your thoughts and that you like the experience of buying you vehicle through Jacksons Ford , we aim to supply our customers with the best used cars on the market and not cutting corners in the preparation of your new vehicle. We look forward to welcoming you back for Service in the near future

Regards

Jacksons Ford
Service:
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Product:
nyt
The service itself was excellent and the customer service also. I would only say that it took a long time to produce the invoice especially as we had agreed leaving by 10.00 and eventually it was nearer 10.20.
Thank you for taking the time to leave a response, apologies for the added time it took to produce your invoice and hope that this didn't cause any inconvenience to yourself, we are always looking at ways to improve and will take on bored your point.

Regards 

Jacksons Ford
Service:
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Product:
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Service rating : Everything went according to plan, without any problems. Hence I am totally satisfied.
Product : This is the best car I have ever had. No problems at all so far. Hence I am totally happy with it.
Thanks for sharing your positive feedback on both the service you have received and the vehicle.

Regards 

Jacksons Ford
Service:
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Product:
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Excellent customer service. Quality work all round. I will always use Jacksons at Henley and will always recommend their services to fellow drivers.
Thanks for sharing your positive feedback with us.

Regards 

Jacksons Ford
Service:
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Product:
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Had new alloy wheels fitted, very pleased with service as always
Thank you for your positive feedback.

Regards 

(The Best Ford Garage) Jacksons Ford.
Service:
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Product:
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Service rating : Very happy with whole process from initial phone enquiry to pick up of car which was ready and waiting . Paperwork was straightforward and quickly completed and car controls and information systems were explained to me. Would definitely recommend company and Chris Watson for the service i received.
Product : Extremely pleased with my new car.
Thanks for the positive feedback of your experience on purchasing your new Ford Focus, we look forward to welcoming you back for service  of your Focus in the future.

Regards

Jacksons Ford
Service:
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Product:
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Very friendly and professional team.
Thank you for sharing your positive experience & we look forward to welcoming you back in the future.

Regards 

Jacksons Ford
Service:
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Product:
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Service rating : Family run, so everyone is always friendly, efficient, and welcoming - they always go the extra distance to help you out.
Product : I got a loan car whilst ours was there with no problem. Was phoned a short time later with a report on the car as the service was going on and told about items that it was recommended be done, but the decision was ours.
Thanks for your kind words 

Regards 

Jacksons Ford
Service:
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Product:
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Service rating : Friendly staff, made to feel important.
In touch for any queries, resolving any problems easily.
Explanations are simple and easy for someone who doesn't know car jargon to understand.
Product : I noticed a difference and that's hard to tell with a new car
Service rating : Thanks for your positive response and sharing this with or customers.

Regards 

Jacksons Ford

Product : Any questions on the new car we are here to assist just call 01564 793 050 Enjoy!

Regards 

Jacksons Ford
Service:
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Product:
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MOT usual excellent service they even tightened up my door handle without charge.
Thanks for your Kind Words 

Regards 

Jacksons Ford
Service:
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Product:
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Excellent
Thank you for taking the time to share your comments, we look forward to welcoming you back to Jacksons Ford Soon

Regards 

Jacksons Ford Team


Service:
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Product:
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Service rating : I had an unexpected service need and despite the facts that I did not have opportunity to contact Jacksons in advance or really know how the problem would be resolved it was dealt with quickly efficiently and with great courtesy. Once again many thanks to all at Jacksons but particularly the service team. I have used Jacksons for many years and always found them excellent. However so far as I can remember this is the first time I have ever come along without notice and it is very comforting to know their expertise in dealing with an "unknown" issue matches their first class service. Many thanks.
Product : Jacksons very quickly identified what needed to be done to my car and advised me of what was needed and the estimated price for the work. They ordered the new part for speedy delivery and carried out the necessary work to get me mobile again very quickly. The final price was exactly as estimated. Great work. All done very professionally and very friendly.
Thank you for taking the time to share your experience and giving your feedback on the service we provided.

Regards 

Jacksons Ford
Service:
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Product:
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Service rating : The service received was adequate, but seems to have gone downhill over the past few months. There is no "welcome" sign in the Service reception area any more, you weren't made to feel particularly special upon entering the reception with the Gentleman who served greeting me with "you got your car booked in?" as opposed to Good Morning Mr ..... like it was previously.
Service book had not been stamped correctly and I had to re-visit the reception to get this done. Seems like attention to detail has been sacrificed unfortunately which is a shame as this dealership used to be a little gem and a breath of fresh air compared to the likes of Bristol Street and Evans Halshaw where you were not appreciated at all.
Product : Service and brake fluid change carried out, however service book not stamped correctly to reflect this and I had to ask for this to be done again.
Thank you for your comments and sorry to hear that you feel that we have headed downhill and the welcome sign was not in the reception area. Amy who would have dealt with on reception has headed back to her home in Australia hence you have caught us out! Rest assured that customer service is what this Family Ford dealership is all about and are now back up to full speed and waiting to welcome you back soon.

Regards 

Jacksons Ford
Service:
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Product:
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Service rating : Excellent service from start to end
Product : We wouldn't go anywhere else Jacksons are the garage we trust to keep our cars in order. All staff are friendly & helpful. They offer good value for money and take pride in thier work.
Service rating : Thank you for sharing your positive feedback 

Regards 

Jacksons Ford

Product : We look Forward to welcoming you back to the dealership soon

Regards 

Jacksons Ford 
Service:
++
Product:
nyt
Not much to say about the customer service except a lot of ford dealers could learn good things from spending one day at Jacksons.
Thank you for your kind words, its nice to know.

Regards 

Jacksons Ford
Service:
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Product:
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Service rating : Easy to deal with. I traveled over 120 miles to view the car, so I had to rely on Chris giving me a true description. I arrived close to closing time but this didn't seem to matter to Chris. Bought the car and was on my way home within 1 hour. Would definitely recommend Jackson Ford.
Product : Bought my 2016 Focus tdci ST 3 from Jackson Ford. Still learning about the many new features like voice control, touch screen media player and blis. The performance and handling are superb, with the added bonus of economy.
Service rating : Thank you for taking the time to share your experience, it is a Question we always get asked with people who are traveling a distance and requires a lot of trust  and your review will i am sure help others when faced with the same trip. All of our cars are prepared ready to drive away the very same day.

Regards 

Jacksons Ford

Product : We are pleased that you are enjoying your new ST3 great cars and i am sure that you will have lots of Fun driving it, if you have any Questions with the Tech in the car we are more than happy to help just call us on 01564 793 050

Regards 

Jacksons Ford
Service:
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Product:
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Took my Fiesta here for a service, being a woman on my own I didn't feel intimidated one bit or feel they were trying to swindle me. Nice honest chap at the end of the phone gave me options of what needed doing and was very honest in his opinion. Will be returning here for MOT next month.
Thanks for your kind comments and look forward to welcoming you back to Jacksons Ford for your MOT Soon.

Regards 

Jacksons Ford
Service:
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Product:
++
Service rating : I first came in contact with Jacksons Ford last year when I purchased my Ford from them and had my MOT and Service last week. I find them friendly, honest, integral, helpful. They go the extra mile and provide an excellent service.
Product : Excellent, efficient, friendly and helpful service. Highly recommend them.
Service rating : Thanks for your kind comments 

Regards 

Jacksons Ford

Product : Thanks for your comments and we look forward to welcoming you back soon 

Regards 

Jacksons Ford
Service:
++
Product:
+
Service rating : Very happy with service received from Jacksons Ford.
Product : 1st service was carried out and vehicle was ready for collection on time.Staff were friendly and helpful.
Service rating : Great to hear you were happy with your experience at Jacksons! Hope to see you again.

Kind regards, the team at Jacksons Ford.


Product : Thank you for your kind feedback!

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Took my car in for a first service and found the staff to be really helpful and genuine Ford enthusiasts. Very keen to chat about the car and make me feel welcome.
Thank you for your positive feedback! Hope to see you again.

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : Jackson's Ford have provided the best customer service I could have hoped for. Always reliable and willing to give that little bit extra to make repairs or even purchasing a car as easy as possible. I reccommend them to anyone interested in purchasing a Ford car. You really are in safe hands with this company! 11/10!
Product : Touch control and voice control working like a dream again! Thanks for looking after me under warranty and for the courtesy car you provided for the day!
Service rating : Thank you so much for taking the time to leave such a great review!

Really looking forward to seeing you again.

Kind regards, the team at Jacksons Ford.


Product : Glad to hear everything's working for you!
Service:
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Product:
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Service rating : All staff are very helpful and courteous.
Product : Service was excellent, however, when I was first contacted by Jackson Ford advising my service was due I was quoted £219.00, which I accepted. When I came in with the car, there was an additional £20.00 added for the electric key. Once the service was underway I was contacted again, advising there were 2 other things that I may like to consider, one was £10.00 the other £20.00 increasing my quote by. £50.00 it may have been more, I cannot remember. I was disappointed that these things were not told to me at the original quote. If it had been brakes, tyres etc. I would have understood. That said all the staff are very helpful and courteous and I will continue to have my car serviced in Henley. Thank you.
Service rating : Thanks for your positive feedback 

Regards 

Jacksons Ford

Product : Thank you for your comments and feedback you have given, the additional items that you mention are based on time not mileage and are recommended by the manufacture, if these items had not been carried out in accordance with the recommended time set by Ford we can only advise once we have checked the car over and the service history been checked with the cars service book. At Jacksons we take pride in doing the best job for our customers and their vehicles and would only advise with the findings, We will only carry out work with the full authorization of our customers.

We look forward to welcoming you back to Jacksons Ford for your next service 

Regards Jacksons Ford Team 
Service:
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Product:
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friendly service,
car ready when I needed it,
informed about payment plan,
no issues
Thank you for taking the time to leave such kind feedback, it means a lot to us! Hope to see you again.

Kind regards, the team at Jacksons Ford.
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Service rating : Brilliant Service, No selling of products to bump up the figures. Cannot wait to be driving my new Ford Focus.
Product : Brilliant I like the easy, relaxed un-pressured attitude that Jacksons Ford use.
I have been to other showrooms and felt pressured into the Car, Paint protection, Service plans etc which may be beneficial but not essential
Service rating : Thank you for your kind feedback!



Product : It is great to hear you had a good experience at Jacksons. Hope to see you again.

Kind regards, the team at Jacksons Ford.
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I'd recommend Jackson to others, Very happy with the service provided.
Thank you for taking the time to leave your positive feedback. Have a great day!

Kind regards, the team at Jacksons Ford.
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The whole team at Jackson Ford are Professional, super helpful, enthusiastic but not pushy. I spent a fair bit of time talking with Chris the Sales Manager he is a cracking chap and found me the perfect vehicle.
Thank you so much for your fantastic feedback! It is lovely to hear your kind comments about the team and Chris.

Hope to see you again!

Kind regards, the team at Jacksons Ford.
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Friendly, reliable help and advice.
Thank you for your positive feedback!

Kind regards, the team at Jacksons Ford.
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Excellent customer service and advice. After having bad services elsewhere where I was badly ripped off it's a relief to find somewhere I can really trust. I'll never go anywhere else now!
Thank you so much for your lovely comments! It is lovely to hear how you feel you can really trust us! We always offer advice with the customer in mind to get the best result for you.

Kind regards, the team at Jacksons Ford.
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Service rating : Pleasant and efficient book in
Product : Clear concise description of what had been done, what had been found and what needed to be done.
Service rating : Thank you for your positive feedback!


Product : We are glad you found the process easy and effective, hope to see you again.

Kind regards, the team at Jacksons Ford.
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Service rating : Jacksons Ford's service is always first class. This time was no exception.
Product : Jacksons Ford's service is always first class. This time was no exception.
We really appreciate your extremely kind feedback and hope to see you again.

Kind regards, the team at Jacksons Ford.
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Very friendly, helpful and customer focused. No pressure when you look at vehicles and a great showroom.
We really appreciate your kind feedback - hope to see you again!

Kind regards, the team at Jacksons Ford.
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Friendly as always
Thank you for your kind comments, hope to see you again.

Kind regards, the team at Jacksons Ford.
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Kind, efficient courteous
I would recommend them
Thank you for taking the time to leave such lovely comments.

Hope to see you again.

Kind regards, the team at Jacksons Ford.
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Great service; helpful, informative and trustworthy.
Thank you for your comments! Hope you are still enjoying your new Ford.

See you again.

Kind regards, the team at Jacksons Ford.
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Best garage we have ever delt with so very helpful and not at all pushy the salesman was a gentleman from start to finish. I have already told my friends that when they need another car to go to Jacksons
I will go back to them if ever I need another car
Wow! What lovely feedback - thank you! We're so glad you appreciate the service provided here at Jacksons and I will certainly pass your comments onto Chris, our Sales Manager.

Take care.

Kind regards, the team at Jacksons Ford.
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Good friendly service
Thank you for taking the time to leave your positive feedback, it means a lot to us.

Kind regards, the team at Jacksons Ford.
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Service rating : Service was excellent, very relaxed and was under no pressure to buy the car, Chris was great.
Product : Car is an absolute dream to drive.
Service rating : Thank you for such kind feedback on our Sales Manager, Chris! We're very glad you had a great experience with us.

Kind regards, the team at Jacksons Ford.


Product : We are so glad you are enjoying your new car!

Kind regards, the team at Jacksons Ford.
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Service rating : My wife and I always found the service from the staff very friendly and efficient.
Product : I have only had my Fiesta for 3days and I have found it very quiet responsive and easy to drive.
Service rating : We're so glad you have enjoyed the service provided by our team, it is our aim to make everyone's experience simple and personal!

Kind regards, the team at Jacksons Ford.


Product : We are so glad you're enjoying your Fiesta!
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I received excellent customer service and I was extremely happy with the work to my car. I'll definitely use them again in the future.
Thank you! It is great to hear you received such great customer service and the work taken out on your car was to a high standard.

See you again!

Kind regards, the team at Jacksons Ford.
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Service rating : Always a pleasure to go to Jacksons - friendly family business - for efficient service.
Product : As above. A pleasure to go to this friendly & helpful family business for efficient service.
Thank you for taking the time to leave such kind feedback - it means a lot to us!

Have a great day.

Kind regards, the team at Jacksons Ford.
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Very good.
Thanks for taking the time to leave your positive comments!

Kind regards, the team at Jacksons Ford.
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Looking to purchase a new Ford Kuga i visited many of the midlands big Ford dealerships but ended up coming to this wonderful family owned Ford showroom located just off the High Street in leafy Henley in Arden, Warwickshire. Dealing with their Sales Manager Chris Watson every aspect of my purchase was handled perfectly from start to finish. My new car was delivered within 3 weeks of order exactly as promised. This dealer still treats every customer with respect and follows traditional values and furthermore i got a better deal than other Ford showrooms. Based on my honest review i would have no hesitation whatsoever in recommending Jacksons Ford to anyone. Well pleased and will be returning with future purchases. Mr Chris J Faulkner. Solihull.
Thank you so much for your great feedback! It is a pleasure to hear how great your experience was with us and I will be sure to pass your comments on to Chris! See you again!

Kind regards, the team at Jacksons Ford.
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Service rating : Always efficient and friendly. An organisation one can trust.
Product : Their report instils confidence.
Service rating : Thank you for you kind feedback, it is a pleasure to hear such lovely comments.

Kind regards, the team at Jacksons Ford.


Product : It's great to hear that you enjoy the experience at Jacksons, see you again!

Kind regards, the team at Jacksons Ford.
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Usual efficient service
Thanks for taking the time to leave your positive feedback, it means a lot to us! Hope to see you again.

Kind regards, the team at Jacksons Ford
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service was prompt & dealt with the problem accurately and in record time.
Thank you for taking the time to leave your positive feedback! See you again.

Kind Regards, the team at Jacksons Ford.
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Service rating : I generally dread dealing with garages - they usually need to keep the car longer than estimated and they rarely call with updates when they say they will. In my experience it's usually necessary to call them to find out what's happening to your car.

Jacksons Ford were refreshingly different.

All of the staff that I dealt with were friendly, professional and helpful, they took the time to answer all of my questions, and they called with updates when they said they were going to. My repairs were completed ahead of the estimated completion date.

I will certainly use Jacksons Ford again and will recommend them.
Product : I was apprehensive about taking my Range Rover to a Ford specialist, but I needn't have worried.

Dan in the service department listened to what I had to say, and was very helpful in arranging and progressing the repairs. I was very impressed with the service and the workmanship.
Service rating : We're really pleased to hear our service stood out for you and that you had a good experience with Jacksons. It is of upmost importance to us to make you feel welcome and valued within our dealership so it's amazing to hear your experience exceeded your expectations!

Kind regards, the team at Jacksons Ford.


Product : Thank you for your positive feedback, we will pass your kind comments onto Dan!

Kind regards, the team at Jacksons Ford.
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Always excellent service from Jacksons; they seem to know exactly who you are when you deliver and collect car, despite having many customers. A lovely personal touch from this family firm. Dan is always very clear on what my car needs and the related costs - and often comes in under quote! What more could you ask for?
Thank you so much for taking the time to leave such kind and positive feedback! We really enjoy getting to know all of our customers and are always clear and transparent regarding the work on your vehicle. See you again!

Kind regards, the team at Jacksons Ford.
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Service rating : I have now bought three cars from Jacksons Ford at Henley in Arden and each time they (especially Chris) have been very helpful and not pushy. I certainly would and have recommended the company and would purchase my next car from them in the future
Product : I did not have a problem with the first service and very much appreciated my car being cleaned. I did not expect that.
Service rating : We are glad you enjoy the sales experience here at Jacksons and will pass your kind comments onto Chris!

Kind regards, the team at Jacksons Ford.


Product : Thanks for your positive feedback! See you again.

Kind regards, the team at Jacksons Ford.
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Excellent job at balancing my wheels after others failed to do a proper job. Will seriously consider taking my car there for everything in future.
Thank you for your feedback. We're glad you had a great experience at Jacksons and pleased your problem is finally solved! Hope to see you again.

Kind regards, the team at Jacksons Ford.
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Friendly, helpful staff. Car booked in, work done, car ready when they said it would be.
Thank you for your positive feedback, we are glad you enjoyed your experience at Jacksons!

Kind regards, the team at Jacksons Ford.
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Excellent customer service, feel you are being treated properly
Thank you so much for taking the time to leave such kind comments!

Kind regards, the team at Jacksons Ford.
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Very helpful and friendly
Thank you for your positive feedback!

Kind regards, the team at Jacksons Ford.
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Service rating : Excellent service and high quality tyres good value for money. Would highly recommend.
Product : From initial contact to completion the service was excellent the choice was good and prices were very reasonable.
Service rating : Thank you for your positive feedback. It's great to hear you were so impressed with both the service and the cost!

Kind regards, the team at Jacksons Ford.


Product : We're so glad you enjoyed your experience at Jacksons Ford and hope to see you again.
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Service rating : Booked to the time I requested. Delivered by my Daughter and phoned to tell me it had been completed with comments from senior member of staff
Product : Standard MOT carried out as usual
Thank you for taking the time to leave your kind comments. It is great to hear everything was to your standards. Hope to see you again.

Kind regards, the team at Jacksons Ford.
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Usual excellent service
Thank you for yourcomment. We look forward to seeing you again soon.

Kind regards, the team at Jacksons Ford.
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Service rating : Excellent service. A very friendly family garage.
Product : I purchased my car from car sales man Mr Chris Watson who advices me on my car I never once felt that he was pushing me into a decision.
T
His was my 4 tch I purchased from him.
Service rating : Thanks for taking the time to leave your kind comments. It is great to hear such good feedback from such a loyal customer! See you soon.

Kind regards, the team at Jacksons Ford.


Product : Thank you for your feedback, I will be sure to pass your comments on to Chris, our sales manager.

Kind regards, the team at Jacksons Ford.
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Service rating : Lovely staff, who are genuinely trying to look after their customers and create loyalty. Keep going back but always armed with what it costs elsewhere.
Product : I dread the phone call trying to add air-con service, brake fluid, windscreen wipers, tracking etc to the service which would double the bill. Brake pads and discs - £360 at Ford dealer, £205 at Halfords!
No Comment
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Quotes provided up front and delivered as promised. Thanks
Thank you for your positive feedback! See you again.


Kind regards, the team at Jacksons Ford.
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Service rating : Excellent service - Mountune MR 230 fitted on time and performs great
Product : MR230 a serious step up from the MP215 - makes the car feel like it should have from stock in my opinion!
Service rating : Thank you so much for taking the time to leave your kind comments. We're so glad your enjoying your car and the Mountune! Hope to see you again.

Kind regards, the team at Jacksons Ford.


Product : Great to hear you love the MR230!
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Service rating : All that one should expect from good garage.
Product : First class service all around.
Service rating : We really appreciate that you have taken the time to provide us with positive feedback.

Kind regards, the team at Jacksons Ford.


Product : Thank you for such positive feedback!
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Excellent service as usual
Thank you for taking the time to post your positive comment. We are glad you enjoyed your Jacksons Ford experience.

Kind regards, the team at Jacksons Ford.
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nyt
Cannot be improved from my point of view.
Thank you for your positive feedback!

Kind regards, the team at Jacksons Ford.
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Excellent professional staff
Thank you for your kind comments. We are glad our team impressed you on your visit!

Kind regards, the team at Jacksons Ford.
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Service rating : I bought my car from Jacksons last year and have found both their sales and service the best I have ever experienced. Its rare for a dealership to really care for their customers but at Jacksons both myself and my family really feel well looked after. I could bang on about the details, being in the car industry, but I guess all I need to say is that my SMax wont be going anywhere else. Please keep up the good work.
Product : I have a trip to Europe planned so I wanted the car to be checked before we left. Jacksons use a Hunter wheel alignment rig, which is probably the best in the business, no adjustment was needed so they didn't charge me. They then went on to check my headlamp aim, brakes, tyres etc. They then supplied me with a report which I can keep if I ever sell the car. They only charged me for an oil change, which was competitive especially given Ford parts were used.
Henley is a lovely quiet place, so bring a book if you plan on waiting.
Service rating : It is so lovely to hear how much you value our services. We really do endeavour to make everybody's experience exceptional, and we are glad you noticed this. Thank you so much for taking the time to leave your kind comments and we look forward to seeing you and your SMax in the future!

Kind regards, the team at Jacksons Ford.


Product : It is great to know how happy you are with the service received upon your visit. We hope you enjoyed your trip to Europe! See you again.

Kind regards, the team at Jacksons Ford.
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Service rating : Service and MOT on my aging BMW performed quickly and pleasantly with individual notification by phone of good points and potential problems for the future
Product : Service and MOT on my aging BMW performed quickly and pleasantly with individual notification by phone of good points and potential problems for the future.
Thanks for your positive feedback. Good to know the service you received was so great! See you again.

Kind regards, the team at Jacksons Ford.
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After visiting a couple of other showrooms, Chris Watson at Jacksons was the only person who listened to what I was looking for, and took my requirements on board.
Thanks for taking the time to post your kind comments! We are so glad you enjoyed your experience at Jacksons Ford!

Kind regards, the team at Jacksons Ford.
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Really helpful service, knowledgeable, and not pushy in anyway. Excellent
Thank you so much for taking the time to leave such positive comments! Have a great day.

Kind regards, the team at Jacksons Ford.
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Nothing to report - all fine and loan car sorted for me
Thanks for taking the time to post your positive feedback!

Kind regards, the team at Jacksons Ford.
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Service rating : The non-pressure approach was appreciated along with advice given and relevant information.
Product : Easy to drive with the added benefits of the sliding rear doors. Fior someone having difficulty getting in and out of vehicles, this one is customer friendly. Spacious inside - deceptive from the out as it appears narrow. Comfortable and supportive in the lumbar region.
Service rating : Thank you for your compliments to our team! We are so glad you had a positive experience with us.

Kind regards, the team at Jacksons Ford.


Product : We are glad you are enjoying your new vehicle, and hope to see you again in the future.

Kind regards, the team at Jacksons Ford.
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Service rating : Just couldn't be better! Real customer service by people who take an interest in their products and services. They make you feel more like a family friend than a customer
Product : So accommodating. The work had to be split across two visits to fit around my work schedule. They couldn't have been more flexible
Thank you so much for your positive feedback, it is always a pleasure to deal with you, Mr Rea!

Kind regards, the team at Jacksons Ford.
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The staff were courteous and helpful as they always are with a good job done as to the 3rd service and MOT on my car
It is great to read such positive comments about your time with us. We hope to see you again!

Kind regards, the team at Jacksons Ford.
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Service rating : As usual they performed a magnificent job.
I always recommend them to other people
Yes I will continue to use them
Product : Always helpful and provide perfect service
Thank you for taking thetime to post your positive feedback! It is so nice to hear you appreciate the time we take to always make your visit a great one!

See you again!

Kind regards, the team at Jacksons Ford.
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Service rating : Really professional and friendly service
Product : After talking to Dan I decided to have the Mountune Sport Springs fitted. Fitting was done as I stood and watched/ chatted to the friendly mechanic (sorry can't remember name). Great job done, wheels re aligned and the car was ready. The car looked great just sat that bit lower on the arches. Sitting in the car seemed to me a better more poised set up. Having driven the car for a few weeks now Wow yes these Springs are spot on. Corners, roundabouts and any change of direction is a joy. The ride comfort is not compromised at low speed town driving but as one would expect it is firm but not harsh. Another quality Mountune product fitted by a quality garage, thanks guys.
Service rating : As a valued customer, what you think is important to us so thank you very much for your feedback!

Kind regards, the team at Jacksons Ford.


Product : Thank you for taking the time to compliment our work and our service team! We are so glad you are enjoying your Mountune Sports Springs on the vehicle.

Kind regards, the team at Jacksons Ford.
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Travelled from Glasgow was picked up at airport by Chris and made my purchase a pleasure
Thank you for taking the time to post your positive comments. We are glad you enjoyed your Jacksons Ford experience. We always go above and beyond for every customer and we are glad your experience with us was a great one!

Kind regards, the team at Jacksons Ford.
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none
Thank you for taking the time to post your positive feedback.

Kind regards, the team at Jacksons Ford.
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Service rating : Booked my car in for a levels check - and also asked for my tyres to be checked ( I knew they were nearing replacing ). Plus investigate creaking noise when reversing on full lock, on uneven ground.

Replaced tyres there and then, which saved me a return visit - they seem fine when driving - so very pleased with that.

Couldn't get to the bottom of the creaking - no obvious reason for it.

Did a Health Check - as opposed to a Levels Check. I was assuming my screen wash would be topped up, air in tyres if necessary, oil and water levels checked. I had to ask for screen wash to be topped up. But my fault for assuming - they probably expect all drivers to be able to do that for themselves! Not this Mrs Mole Parker, I'm afraid!!

Otherwise I was very happy with the service.
Product : They seem fine. They were fitted to the back wheels - and the half-used back tyres to the front. Road holding seems very good.
Service rating : We are glad that you enjoyed your Jacksons Ford experience. Thank you for your supportive feedback. By giving us your feedback, you are helping us to understand what we do well, so thank you! We are glad you had the screen wash topped up in the end and hope the car continues to run well on your new tyres!

Kind regards, the team at Jacksons Ford.


Product : Thank you for the feedback! We are glad that you are satisfied with the work that was undertaken.

Kind regards, the team at Jacksons Ford.
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Service rating : A great local family run Ford dealership. Always take my Fiesta there for its service and MOT. Nothing is ever too much trouble for them. Mentioned at last service that I had problems when I had a puncture on M40 and found the 'spare', an inflatable air canister supplied as standard by Ford was not up to the job, they suggested a 'proper' spare wheel. They sauced, supplied and fitted one into the boot, all during the time the car was in for servicing. Afterwards, in the comfort and convenience of home, out of interest, I checked on the internet and NO ONE could match anything like the price I was charged by Jacksons. Loyalty has been taken to a new level.
Wouldn't dream of going anywhere else. Many thanks to all the team.
Product : Great price, great service.
Service rating : Thank you for the feedback and such lovely comments! We really appreciate your review and are so happy you enjoy the experience every time. It is great to hear how the team helped you and also how cost effective it was for you!  We hope to see you again soon.

Kind regards, the team at Jacksons Ford.


Product : Thank you for yoursupportive feedback. By giving us your feedback, you are helping us tounderstand what we do well, so thank you!

Kind regards, the team at Jacksons Ford.
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Service rating : MOT was carried out while I waited. Very polite, efficient staff. I would recommend this family business.
Product : MOT was carried out quickly and efficiently.
Thank you for your supportive feedback. By giving us your feedback, you are helping us to understand what we do well, so thank you! It is great to know all our team are polite and friendly when you come in to Jacksons!

Kind regards, the team at Jacksons Ford.
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Service rating : Small enough to care - big enough to deliver!
Product : No pressure sale and sourced my perfect model vehicle.
Service rating :  Thank you for taking the time to compliment our work and our team!

Kind regards, the team at Jacksons Ford.


Product : Thank you for taking the time to post your positive feedback. We really hope that you are enjoying your new vehicle!

Kind regards, the team at Jacksons Ford.
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Service rating : First contact via telephone and was put through to Dan, from the get go one could tell he enjoyed the subject and was very knowledgeable re Mountune equipment.
Product : Very friendly staff and relaxed atmosphere. Work carried out very professionally and even got to chat to the mechanic which is sadly missing in other establishmentside. I had a few upgrades done to my car and really pleased with the advice given and the results! So much so I returned to have more work done!!!
Service rating : As a valued customer, what you think is important to us so thank you very much for your feedback! We are glad you are enjoying your Mountune upgrade!

Kind regards, the team at Jacksons Ford.


Product : Thank you for the feedback! We are glad that you are satisfied with the work that was undertaken. We really appreciate your review. We hope to see you again soon. 

Kind regards, the team at Jacksons Ford. 
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Second time I have bought from there and both times I have found it to be a pleasant, hassle free and curteous service.
Thank you for taking the time to post your positive comment. We really appreciate all of our loyal clientele. We are glad that you enjoyed your Jacksons Ford experience. We really hope that you are enjoying your new vehicle!

Kind regards, the team atJacksons Ford.
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took 3 weeks for car to arrive - little slow but apart from this it was ok
No Comment
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excellent service. with no pressure the whole experience was first class
i would recommend the garage to any body thinking of buying a new or second hand car
Thank you for providing such positive feedback! We really appreciate all of our loyal clientele. We really hope that you are enjoying your new vehicle. We look forward to seeing you again soon.

Kind regards, the team atJacksons Ford.
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Excellent service as usual with Chris finding the vehicle we wanted in the requested time frame.
Thank you for the feedback! We are glad that you are satisfied with your new vehicle. We really appreciate your review. We hope to see you again soon. 

Kind regards, the team at Jacksons Ford.
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Very happy with the service given by Chris. We would recommend the Company and would
certainly buy from them again. The delivery of our car was 2 weeks later but understand it is
one of those things regarding transportation.
Thank you for taking the time to post your positive feedback. We really hope that you are enjoying your new Ford!

Kind regards, the team at Jacksons Ford.
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Service rating : excellent and personal service when purchasing my new vehicle.
Product : Personal service second to none , great attention on handover.
Service rating : Thank you for taking the time to post your positive comment. We are glad you enjoyed your Jacksons Ford experience.

Kind regards, the team at Jacksons Ford.


Product : We really hope that you are enjoying your new FORD!

Kind regards, the team at Jacksons Ford.
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Service rating : Helpful, efficient, allowed time - and space - to consider purchase. Would certainly use this company again if the right opportunity arose and would recommend its services to other
Product : everything was as described in the pre-sale literature and conversations
Service rating : We are glad that you enjoyed your Jacksons Ford experience. Thank you for your supportive feedback. By giving us your feedback, you are helping us to understand what we do well, so thank you!

We really hope that you are enjoying your new Ford!

Kind regards, the team at Jacksons Ford.


Product : Thank you for your positive comments! We look forward to seeing you again at Jacksons Ford!

Kind regards, the team at Jacksons Ford. 
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Service rating : Excellent covers it all.
Product : Not really applicable. xxxxxxxxxxxxxxxxx
We really enjoy your positive feedback. We hope to see you again soon!

Kind regards, the team at Jacksons Ford.
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Good as ever if expensive
As a valued customer, what you think is important to us so thank you very much for your feedback. Here at Jacksons our aim is to supply and fit premium brands that we believe that we can stand behind to ensure our customers get the best possible performance from their vehicle as well as value for money. However, if you have a budget to stick to we are happy to discuss and do our best to help. We always endeavour to price match but sometimes it is not possible due to time constraints, stock levels and ultimately purchase price. We always agree the price with the customer prior to installing parts or undertaking work. Here at Jacksons, safety is our number one priority and we pride ourselves in taking the time required to do the job properly and safely. We really appreciate your review and hope to see you again soon.

Kind regards, the team at Jacksons Ford.
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Service rating : Impeccable as usual
Product : Full car service and MOT. Excellent service as always.
Service rating : Thank you for providing such positive feedback! We really appreciate all of our loyal clientele. We look forward to seeing you again soon.

Kind regards, the team at Jacksons Ford.


Product : Thank you for taking the time to post your positive comment. We are glad you enjoyed your Jacksons Ford experience.

Kind regards, the team at Jacksons Ford.
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Couldn't have had better service
Service rating : Thank you for taking the time to post your positive comment. We are glad that you enjoyed your Jacksons Ford sales experience with Chris!

Kind regards, the team at Jacksons Ford.



Product : We look forward to seeing you again soon!

Kind regards, the team at Jacksons Ford.
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Service rating : The service was not carried out despite having been booked well in advance - the reason given that the oil sump plug was 'difficult' to undo leading to a suspicion that there was something wrong with the thread or that there was debris trapped in the thread. I would have thought that this could have been addressed but suspect that there was too much work booked in on the morning and this job was an easy one to 'bump'. The fact that Jacksons have serviced this car for the last 5 years didn't seem to encourage them to go the extra mile and resolve the issue. Very disappointing. I have recommended them to my son - it was his car being serviced and as a consequence I feel as though I let him down. To cap the disappointment we were advised that it would cost £70 to change the reversing light switch - we declined and changed it ourselves in 20 minutes the next day with my limited set of tools. Even that as a gesture of goodwill, having disappointed on the service, may have softened the disappointment but as I suspect they were too busy with the vast workload they had which they advertise with their welcome notice on reception!
Product : Whilst the MOT was completed successfully it is charged at the full price - whereas any other garage or MOT centre will do it for £10 - £20 less indeed Jackson's have claimed to do so historically but I now wonder whether they just lose the difference in the servicing work?
Service rating : As we have discussed this event directly with yourself and your son, this reply is to simply state the facts and present a balanced view to any interested party. 

You claim that we did not go ‘the extra mile’, here at Jacksons, safety is our number one priority and we pride ourselves in taking the time required to do the job properly and safely.

It would have been very easy for our technician to have undone the sump plug and possibly rendered your sons car off the road, but this is exactly the sort of issue that we try extremely hard to avoid. If we had undone the sump plug and found, as we had suspected, that there was an issue with the threads, then a new sump pan would have been required. As we made it very clear on the day, this part would not have been available from Ford until the following week.

There is a chance that there would have been no issues to the threads, but if there was, the vehicle would have needed to stay with us over the weekend. It was a risk, a decision that we made in conjunction with yourselves, that we decided not to take.

We did try other alternatives, we tried to extract the engine oil using an oil recovery vacuum, however this was unsuccessful due to internal baffles in the engine. This is why your son was contacted, and it was agreed, by both parties, that it made no sense to risk the car being laid up unnecessarily until the following week.

We understand your feeling of inconvenience, but noting from the paperwork that the service was all but complete, and that no invoice was raised, we hope your son sees this as some form of compensation for that inconvenience. 

Kind regards, the team at Jacksons Ford.


Product : We charge a flat rate of £49.99 for an MOT. We pride ourselves on the work we undertake and we do not wish to make comment on prices and/or work that other service or MOT centres charge.

Kind regards, the team at Jacksons Ford.
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Service rating : We would gladly recommend this company to anyone. They always provide excellent and helpful service, in a cost effective way, as they did this time. Being a family-run company, the atmosphere is friendly and you deal with the people who actually work on your car.
Product : The problem was dealt with very quickly as an emergency when they were already very busy, but they always go the extra mile if they can.
Service rating : Thank you for your positive comments! We look forward to seeing you again at Jacksons Ford soon!

Kind regards, the team at Jacksons Ford.


Product : We are glad that you are satisfied with the work that was undertaken. We really appreciate your review.

Kind regards, the team atJacksons Ford.
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Very fast turnaround for my service, which was carried out whilst i waited, also, very friendly and helpful staff. Thanks..
We are glad that you enjoyed your Jacksons Ford experience. Thank you for your supportive feedback. By giving us your feedback, you are helping us to understand what we do well, so thank you!

We look forward to seeing you again soon!

Kind regards, the team at Jacksons Ford.
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Very good service at very competitive price good communication highly recommended will use again without hesitation
Thank you for the feedback! We really appreciate your review. We hope to see you again soon. 

Kind regards, the team at Jacksons Ford.
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Always very friendly, helpful, efficient service at a good price.
Thank you for taking the time to post your positive comment. We are glad that you enjoyed your Jacksons Ford experience.

Kind regards, the team atJacksons Ford.
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Great customer service. A very professional company with a personal feel.
Thank you for the feedback! We really appreciate your review. We hope to see you again soon.

Kind regards, the team at Jacksons Ford.
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Service rating : As always a very thorough service. So good to have a family business where care and customers are important.
Product : Experienced engineers so do a thorough job, and therefore a very satisfied customer. Feel very confident that all is done that is needed. Would recommend Jacksons.
Service rating : As a valued customer, what you think is important to us so thank you very much for your feedback!

Kind regards, the team at Jacksons Ford.


Product : Thank you, we really appreciate your positive comments! We look forward to seeing you again soon.

Kind regards, the team at Jacksons Ford.
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Service rating : As always I received a reminder that my car needed a service and it was very easy to ring up and make a convenient appointment. Dropping off the car was simple, everything was ready and there was no waiting. Throughout the whole process the reception from all staff was friendly, helpful and courteous.
Product : The service team contacted me with feedback, guidance and options enabling me to make informed choices about the service work. The work seemed to meet to the normal high standard and the car was returned looking spic and span. It has been running very well ever since.
Service rating : We really appreciate that you have taken the time to provide us with positive feedback. By giving us your feedback, you are helping us to understand what we do well, so thank you!

We look forward to seeing you for your next Service.

Kind regards, the team at Jacksons Ford.


Product : Thank you for taking the time to share your positive feedback. We appreciate it!

Kind regards, the team at Jacksons Ford.
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Service rating : A great friendly and family orientated Ford dealership who i have used for many years.
Product : My service was carried out with no hassle what so ever , car was nice and clean too.
Service rating : Thank you for providing such positive feedback! We really appreciate all of our loyal clientele. We look forward to seeing you again soon.

Kind regards, the team at Jacksons Ford.


Product : We are glad that you enjoyed your complimentary service wash.

Kind regards, the team at Jacksons Ford.
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Service rating : As always, Jacksons have demonstrated an excellent service for us on our Kuga.
Product : A really great and efficient service as always. Thanks to Dan and Pete.
Service rating : Thank you for the feedback! We are glad that you are satisfied with the work that was undertaken.

Kind regards, the team at Jacksons Ford.


Product : Thank you for taking the time to compliment our work and our service team!

Kind regards, the team at Jacksons Ford.
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Service rating : Not the cheapest in town, but excellent service.
Product : Great ride & grip from these Goodyear Vector 4 Seasons G2.
Service rating : Thank you for your comment. Here at Jacksons we only supply and fit premium tyre brands that we believe that we can stand behind. We supply and fit tyres that will last our customers; well known brands such as Continental, Michelin, Goodyear, Bridgestone, Dunlop and Pirelli. We always endeavour to price match but sometimes it’s not possible due to time constraints, stock levels and ultimately purchase price. However we always agree the purchase price with the customer prior to installing. Safety is our number one priority and customers can opt for the best tyres for fuel economy, noise, wear and performance.

Kind regards, the team at Jacksons Ford.


Product : We are glad that you are happy with your new tyres. We look forward to seeing you again at Jacksons Ford soon!

Kind regards, the team at Jacksons Ford.
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Very helpful as always.
Thank you for your comment. We look forward to seeing you again soon.

Kind regards, the team at Jacksons Ford.
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Polite, professional and efficient. Why can't all garages be like this?
We are glad that you enjoyed your Jacksons Ford experience. Thank you very much for the feedback! By giving us your feedback, you are helping us to understand what we do well, so thank you!

Kind regards, the team at Jacksons Ford.
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Very professional, very happy with the service, would definitely recommend.
Thank you for providing such positive feedback! We look forward to seeing you again soon.

Kind regards, the team atJacksons Ford.
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No pressure to buy happy friendly service. Really pleased with service.
Thank you for taking the time to post your positive feedback. We really hope that you are enjoying your new vehicle!

Kind regards, the team at Jacksons Ford.
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Service rating : Excellent service arranged a test drive straight away when my local Ford dealer failed to return 3 separate phone calls to them to arrange it.
Made the purchase process very painless (unless you count the paying part!).
Product : New Ford Fiesta 100PS Ecoboost Titanium purchased a really great car, having down sized from a much larger car doesn't feel at all like a compromise, nippy around town, but still relaxed cruising at 70 in the motorway
Service rating : We are glad that you enjoyed your Jacksons Ford experience. We look forward to seeing you again soon!

Kind regards, the team at Jacksons Ford.


Product : We are very glad that you are enjoying your new Fiesta!

Kind regards, the team at Jacksons Ford.
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ABS lead fault fixed, Ben showed me the issue and how the repair would resolve permanently.

Quick turnaround as ever, and always good to catch up with a great bunch of guys.
Thank you for the feedback. By giving us your feedback, you are helping us to understand what we do well, so thank you! We look forward to seeing you again soon!

Kind regards, the team at Jacksons Ford.
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Really friendly and helpful staff. Quick process.
Thank you for the feedback, we really appreciate your review! We hope to see you again soon.

Kind regards, the team at Jacksons Ford.
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Service rating : Once again, Jacksons Ford Service Department have gone above our expectations. We had an unfortunate yet not uncommon issue with the alternator on our Kuga ceasing to function. The car was recovered to Jacksons late on a Friday night. Dan understood the importance of us having the car back on the road ASAP and by Tuesday morning the car was ready to collect. Great service as always from Jacksons. Thanks to Dan in particular - but the whole team are brilliant.
Product : Thankfully our alternator was covered under warranty; not an item you would expect to fail at less than 5 years old and under 55k miles. No hassle, no fuss from Jacksons and it was all sorted with a quick turn around. Thanks guys.
No Comment
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Service rating : Always helpful from the FRIENDLY FAMILY FORD FOLK
Product : Please see above ref helpful friendly efficient service
We are glad that you enjoyed your Jacksons Ford experience. Thank you for your supportive feedback.

Kind regards, the team at Jacksons Ford.
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All staff were so nice to deal with especially Chris Watson, Sales Manager. Would recommend this company, who I found to be very professional and accommodating.
Thank you for your positive comments! We really hope that you are enjoying your new vehicle!

Kind regards, the team at Jacksons Ford.
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Service rating : Friendly welcoming staff from reception desk to mechanics
Product : Service completed within time frame given and car returned looking like new
Thank you for the feedback! We are glad that you are satisfied with the work that was undertaken. We really appreciate your review. We hope to see you again soon.

Kind regards, the team at Jacksons Ford.
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Friendly and efficient. Would recommend.
Thank you for taking the time to post your positive comment. We are glad you enjoyed your Jacksons Ford experience.

Kind regards, the team at Jacksons Ford.
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Was kept well informed of progress
Thank you for the feedback! We really appreciate your review. We hope to see you again soon.

Kind regards, the team at Jacksons Ford.
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Service rating : Very helpful, friendly staff. Happy with service. Defiantly best ford dealership in area.
Product : No problems all done within time scale.
Thank you, we really appreciate your positive comments!

Kind regards, the team at Jacksons Ford.
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I have taken my vehicles to Jackson's for several years now. I have always found the staff very welcoming & friendly. Members of the service team always remember my name & have time for a chat.
Refreshments are readily available. I have recommended them to friends & colleagues who own Ford vehicles. I will continue to take my vehicles there.
Thank you for providing such positive feedback! We really appreciate all of our loyal clientele. We look forward to seeing you again soon.

Kind regards, the team at Jacksons Ford.
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Service rating : Excellent service, as always
Product : Quick and efficient as always, top service!
As a valued customer, what you think is important to us so thank you very much for your feedback!

Kind regards, the team at Jacksons Ford.
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Good
Thank you for your comment. We look forward to seeing you for your next MOT and Service.

Kind regards, the team at Jacksons Ford.
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Great family run business very professional and helpful. Kept me up to date with the service and vehicle ready when said it would be. Fully cleaned inside and out
Thank you for providing such positive feedback! We are glad that you enjoyed your complimentary service wash. We look forward to seeing you again soon.

Kind regards, the team at Jacksons Ford.
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always excellent
Thank you for the feedback! We hope to see you again soon.

Kind regards, the team at Jacksons Ford.
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The whole process was executed politely, clearly and efficiently from booking in the car to paying the bill. We like the 'family' atmosphere whenever we deal with Jackson Ford. It is the kind of service that exemplorises customer service at its best.
We really appreciate that you have taken the time to provide us with positive feedback. We really appreciate all of our loyal clientele.

Kind regards, the team at Jacksons Ford.
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Great service and feedback
Thank you for the feedback! We hope to see you again soon.

Kind regards, the team at Jacksons Ford.
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Service rating : I would never go anywhere else to purchase my new cars. I have been going to Jacksons for about 15 - 20 years and have always found them very helpful and informative. I never receive any pressure to buy and I would certainly recommend them to everyone, and certainly, if I was buying again, I would only choose Jacksons.
Product : I have had several Fiesta's and each time there is a great improvement on the last one. Side mirrors retracting this time, reversing sensors, and parking feature. I am enjoying being in the driving seat.
We are glad that you enjoyed your Jacksons Ford experience. Thank you for the feedback! We really hope that you are enjoying your new Fiesta!

Kind regards, the team at Jacksons Ford.
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Service rating : Chris was as usual,very professional friendly and efficient
Product : Excellent great service and will continue to purchase fords from Jacksons.
Thank you for taking the time to post your positive feedback. We really hope that you are enjoying your new vehicle
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Brilliant sales team
Thank you for the feedback! We really hope that you are enjoying your new vehicle
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Service rating : great service, family run business where every customer counts. Quick service, well informed friendly staff. Clean and inviting waiting area.
Very happy to recommend and will definitely use again.
Product : Quick and competent service, good, clean waiting area, never a problem using them.
Well informed and friendly feedback
Thank you for the feedback! We are glad that you are satisfied with the work that was undertaken. We really appreciate your review. We hope to see you again soon. Kind regards, the team at Jacksons Ford.
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All staff are always very friendly & efficient - I've always been extremely satisfied with the service.
We are glad that you enjoyed your Jacksons Ford experience. Thank you for your supportive feedback. Kind regards, the team at Jacksons Ford.
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Very good service as always,
Thank you for your comment. We look forward to seeing you for your next MOT.
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Good communication. Very competent service and knowledge.
Thank you for your comment. We look forward to seeing you for your next Service.
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Service rating : friendly, efficient service and advice...as normal
Product : unfortunately the car failed its MOT, and has gone to the scrapyard in the sky. but the friendly service was fantastic
Thank you for your positive comments! We are sorry about your car going to the scrapyard in the sky! We look forward to seeing you again at Jacksons Ford soon!

Kind regards, the team at Jacksons Ford.
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Service rating : Was greeted very quickly by a friendly member of staff. The job was done quickly and professionally.
Product : Tracking is back to normal.
Thank you for taking the time to post your positive comment. We are glad you enjoyed your Jacksons Ford experience.

Kind regards, the team at Jacksons Ford.
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Service rating : always prompt and courteous and keen to go the extra mile to help
Product : reversing bleeper now works as intended.
Thank you for the feedback! We are glad that you are satisfied with the work that was undertaken. We really appreciate your review. We hope to see you again soon.

Kind regards, the team at Jacksons Ford.
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Service rating : The service we always receive is excellent from booking appointments to how helpful all the staff are, from purchasing our car to all the after sale service. Will definitely use them again.
Product : From booking to information given re price etc of the service to how my car had been valeted on its return excellent service.
We are glad that you enjoyed your Jacksons Ford experience. Thank you for your supportive feedback. We look forward to seeing you again soon!

Kind regards, the team at Jacksons Ford.
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I have been a customer of Jackson's Ford for four years and I have had excellent service.
Thank you for providing such positive feedback! We really appreciate all of our loyal clientele. We look forward to seeing you again soon.

Kind regards, the team at Jacksons Ford.
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Service rating : first class service,everyone helpful we are always happy for Jacksons Ford to carry out work on our vehicles and give advice and guidance.
Product : work on our vehicle carried out with usual expertise and clear lnformation and advice provided.
Thank you for your supportive feedback. By giving us your feedback, you are helping us to understand what we do well, so thank you!

Kind regards, the team at Jacksons Ford.
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Service rating : Excellent service as allways.
Product : Excellent service as always
Thank you for taking the time to post your positive comment. We are glad you enjoyed your Jacksons Ford experience.
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Service rating : Top work as always, workshop was very busy on the day too but didn't cause me any delays : )
Product : Sorted me out a great deal
We are glad that you enjoyed your Jacksons Ford experience. Thank you for your supportive feedback. Kind regards, the team at Jacksons Ford.
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Service rating : 3 cars in 7 years all purchased, serviced and mot.
Great friendly service, will continue to return
Product : 3 cars in 7 years all purchased, serviced and mot.
Great friendly service, will continue to return
Thank you for providing such positive feedback! We really appreciate all of our loyal clientele. We look forward to see you again soon. Kind regards, the team at Jacksons Ford.
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Service rating : Have bought cars from Jacksons and had them serviced for many years and cannot fault their care and service.
Product : Always helpful , keep you informed of work required.
Thank you for providing such positive compliments, we certainly appreciate your review. Kind regards, the team at Jacksons Ford.
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Service rating : Friendly and efficient
Product : Thorough and reassuring checks
Thank you for the feedback! We really appreciate your review. We hope to see you again soon. Kind regards, the team at Jacksons Ford.
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Service rating : Nice experience right from first phone call to picking up the car.Excellent service from Chris,Have already recommended company to family. Would buy from them again.Will be taking car to them for service work.
Product : Went on holiday with the car two days after purchase,both myself and my partner
love the car.Its stylish,quiet,comfortable good performance and economy. Really pleased.
Thank you for taking the time to post your positive feedback. We really hope that you are enjoying your new vehicle! Kind regards, the team at Jacksons Ford.
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I responded several days ago in praise of the friendly Ford family business.
Thank you for the feedback! We hope to see you again soon. Kind regards, the team at Jacksons Ford.
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Service rating : Dropped the car off. Really pleasant staff from the off. Phoned to ask if i wanted it cleaned for free bedore picking it up.
Product : Standard service. Recieved STOC discount
Thank you for providing such positive feedback! We are glad that you enjoyed your complimentary service wash. We look forward to see you again soon. Kind regards, the team at Jacksons Ford.
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Service rating : Excellent service as usual. Well trained friendly knowledgeable staff would it go to any other Ford garage
Product : They always phone & explain what needs to be done immediately or in the future. Very trustworthy
We really appreciate the time you have taken to provide us with such positive feedback. Kind regards, the team at Jacksons Ford.
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Service rating : Always helpful, friendly & informative experience.
Product : Car runs well & was cleaned inside & out.
Thank you for your positive comments! We look forward to seeing you again at Jacksons Ford soon! Kind regards, the team at Jacksons Ford.
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I have been going to Jacksons for between 15 and 20 years, always buying my new cars from them, as well as having my annual service with them. I now live a good hour drive away, but I would never go anywhere else. They are efficient, friendly,extremely helpful. I would certainly recommend them to everyone.
Thank you for providing such positive feedback! We really appreciate all of our loyal clientele. We look forward to see you again soon. Kind regards, the team at Jacksons Ford.
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Service rating : Excellent customer service, fast and reliable, 100% clear and transparent - superior to other Ford dealerships in my area
Product : Easy to book service & repairs; corrtesy car available; prompt & careful diagnostic information offered; no pressure, flexible approach when seeking authority to undertake work; work completed precisely as specified & to agreed timetable. Highly recommended.
Thank you for the feedback! We are glad that you are satisfied with the work that was undertaken. We really appreciate your review. Kind regards, the team at Jacksons Ford.
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Service rating : Parking at the garage is getting more and more of a problem which makes it difficult when leaving the car and being picked up
Product : Got asked 3 times about the brake fluid change, despite saying at the start I wanted it - would be good if this had been recorded and thus didn't have to be asked again. Getting to be too many added extras asked if I want to purchase as part of the service
Service rating : Thank you for taking the time to comment. We are aware that at certain times of the day parking can be limited on our small site. We try to schedule appointments and drop off times to minimise these periods of congestion, but unfortunately, sometimes this congestion cannot be avoided. We do offer a valet parking service in these busy times, if you mention this at the time of booking we will arrange to park your vehicle for you . We apologise for any inconvenience that this may have caused.
Product : As a valued customer, what you think is important to us so thank you very much for your feedback. When a vehicle is dropped into reception for service, we ask each customer if they would like us to carry out any time dependant maintenance (such as a brake fluid change due every 2 years, body and paint check due every year or air conditioning service due every 3 years) as these services are additional and not always due with the service schedule of each and every vehicle. Our service manager will also ring each customer, for their authorisation before any additional work it is undertaken. If they find any additional work, they take this opportunity to go through everything that the find associated with the vehicle to ensure that we are being safe and thorough. Here at Jacksons, safety is our number one priority and we pride ourselves in taking the time required to do the job properly and safely.

We look forward to seeing you again soon.

Kind regards, the team at Jacksons Ford.
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Service rating : GREAT SERVICE
Product : GREAT REPAIR , GOOD PRICE !!
Thank you for the feedback! We are glad that you are satisfied with the work that was undertaken. We really appreciate your review. We hope to see you again soon.

Kind regards, the team at Jacksons Ford.
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Service rating : Fantastic service as always
Product : As always my car was treated well and I felt safe knowing I could leave my car with someone I could trust. Top service as always
Thank you for providing such positive feedback! We really appreciate all of our loyal clientele.

Kind regards, the team at Jacksons Ford.
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As always, a helpful and efficient service from this friendly family business.
Special thanks to Chris Watson for his calm and welcoming style.
We are glad that you enjoyed your Jacksons Ford experience. Thank you for your feedback. We really hope that you are enjoying your new vehicle.

Kind regards, the team at Jacksons Ford.
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Service rating : Although the car was in for MOT I was also able to get some great personal advice on other things such as baby seats for our car. Many thanks.
Product : All completed to time and with a friendly smile.
Thank you for your positive comments! We look forward to seeing you again at Jacksons Ford soon! Kind regards, the team at Jacksons Ford.
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Excellent service. Friendly team kept me informed and completed work on time.
Thank you for your supportive feedback! We look forward to seeing you again soon! Kind regards, the team at Jacksons Ford.
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Service rating : As good as ever
Product : Outstanding service as usual. They always get it right.
We really appreciate the time you have taken to provide us with such positive feedback.

Kind regards, the team at Jacksons Ford.
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Service rating : Great
Product : Great service pleased with purchase thank you
Thank you for taking the time to post your positive feedback. We really hope that you are enjoying your new vehicle.

Kind regards, the team at Jacksons Ford.
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I am prepared to travel from my local dealer to get a fair deal and honest friendly service.
Thank you for taking the time to post your positive comment. We are glad you enjoy your Jacksons Ford experience.
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Service rating : Great service from Chris and the team.
Product : Quick and attentive service
No Comment
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Great family owned Ford main dealer, been coming here for over a decade.. Wouldn't go anywhere else regardless of the make of car I owned. You can't find a friendlier bunch of people that have the knowledge to match.
Thank you for providing such positive feedback! We really appreciate all of our loyal clientele. We look forward to see you again soon.

Kind regards, the team at Jacksons Ford.
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Service rating : Friendly, helpful, relaxed.
Product : Friendly, helpful, relaxed.
Thank you for the feedback! We really appreciate your review. We hope to see you again soon.

Kind regards, the team at Jacksons Ford.
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Great Service
Thank you for your comment. We look forward to seeing you for your next MOT.

Kind regards, the team at Jacksons Ford.
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Service rating : Brilliant service, kind and friendly. will definitely come back to get another car!
Product : Good but now want the ST
Thank you for providing such positive compliments, we certainly appreciate your review. We really hope that you are enjoying your new Ford!

Kind regards, the team at Jacksons Ford.
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Service rating : Friendly and efficient service
Product : Prompt friendly and efficient
Thank you for your comment. We look forward to seeing you for your next Service.

Kind regards, the team at Jacksons Ford.
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Couldn't be happier with the customer service
Thank you for taking the time to post your positive comment. We are glad you enjoyed your Jacksons Ford experience.

Kind regards, the team at Jacksons Ford.
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Service rating : very good as always
Product : very good as always
Thank you for taking the time to share your positive feedback. We appreciate it!

Kind regards, the team at Jacksons Ford.
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Excellent and efficient customer service as always
Thank you for your positive comments! We look forward to seeing you for your next MOT!

Kind regards, the team at Jacksons Ford.
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Great customer service, professional and efficient
Thank you for your positive comments! We look forward to seeing you again at Jacksons Ford soon!

Kind regards, the team at Jacksons Ford.
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Service rating : excellent
Product : excellent
Thank you for your comment. We look forward to seeing you again soon.

Kind regards, the team at Jacksons Ford.
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Fantastic service and communication
Thank you for taking the time to share your positive feedback. We appreciate it!

Kind regards, the team at Jacksons Ford.
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Service rating : Very good staff and dealings
Product : Prompt communications, after sales care. Tks
Thank you for taking the time to post your positive feedback. We look forward to seeing you again soon!

Kind regards, the team at Jacksons Ford.
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Service rating : Good service.
Product : Good all round experience.
Thank you for your positive comments! We look forward to seeing you again at Jacksons Ford soon!

Kind regards, the team at Jacksons Ford.
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Service rating : Great Dealer - I travel 40 minutes to this dealership for all my needs (MOT, Servicing, purchasing etc) and wouldn't go anywhere else. They greet you with a smile, they are patient, supportive, excellent value for money. They remember who I am and take the time to talk to me. Phenomenal dealership!
Product : Excellent service! They took the time on numerous visits to talk through my requirements, pull together quotes and adapt them, discuss all the features of the car, locate one which I could test drive (not easy!) and didn't pester me for a sale instead being patient & supportive! Wouldn't buy anywhere else!
We really appreciate you taking the time to share your very positive feedback with us! Here at Jacksons Ford, we really appreciate all of our loyal clientele. By giving us your feedback you are helping us to understand what we do well, so thank you! We hope that you are enjoying your new Ford! We look forward to seeing you again soon.

Kind regards, the team at Jacksons Ford.
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Service rating : Professional, friendly and efficient.
Product : I bought a good car!
Thank you for taking the time to post your positive feedback. We really hope that you are enjoying your new vehicle!

Kind regards, the team at Jacksons Ford.
Service:
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Product:
+
Service rating : Friendly and not pushy sales
Product : Small paint chips made better
Thank you for taking the time to compliment our work. We really appreciate your positive comments!

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : Excellent service with no pressure to buy,but all the help we needed.Polite and courteous service
Product : Love the Ford Fiesta,had my last one for 16 years but this new one has everything I could wish for&more.
Thank you for your supportive feedback. By giving us your feedback, you are helping us to understand what we do well, so thank you! We hope to see you again soon.

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Top work as always from Ben : )
Thank you for taking the time to compliment our work. We look forward to seeing you again at Jacksons Ford soon!

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Always helpful and if they find anything else they always contact you to see what you want to do about it.
We are glad that you enjoyed your Jacksons Ford experience. Thank you for your feedback!

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : Excellent service!
Product : I'm satisfied with everything
Thank you for the feedback! We are glad that you are satisfied with the work that was undertaken. We really appreciate your review. We hope to see you again soon.

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : Diagnosed and repaired within one week, efficient and friendly.
Product : Problem solved.
Thank you, we really appreciate you taking the time to share your feedback with us. We hope to see you again soon!

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Jacksons Ford always provide an excellent service, the team are friendly, helpful and professional.
Thank you for taking the time to compliment our work, we really appreciate your positive comments!

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : As always, excellent advice and service with a smile.
Product : All work has been carried out over the years to the highest standard whether it be service, repair or performance upgrades.
Thank you for the positive feedback! We really appreciate your review. We hope to see you again soon.

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : Top class customer service is a guarantee when dealing with Jacksons. I should know as I have been a customer for over 25 years 😃.
Product : This was carried out promptly. The car was returned having been cleaned which is another added extra bonus being a Jacksons customer
Thank you for providing such positive feedback! We really appreciate all of our loyal clientele. We are glad that you enjoyed your complimentary service wash. We look forward to see you again soon.

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : Excellent family business, would recommend to anyone.
Courteous and efficient.
Product : Repair carried out quickly and efficiently, excellent service as usual, thank you.
Thank you for taking the time to compliment our work. We really appreciate your review. We hope to see you again soon.

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : Jacksons are a class act. Always very professional and helpful.
Product : Brilliant service as always. Highly recommended across a network of car forums by myself.
Thank you for taking the time to post your positive comment. We are glad you enjoyed your Jacksons Ford experience.

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Jacksons always give the best service
Thank you, we really appreciate your positive comments!

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : Family run business. Attempt to provide individual service to customers.
Product : Fitted my car in for service at short notice. All items of service explained to me and agreed before any additional costs.
Thank you for taking the time to post your positive feedback. We look forward to seeing you for your next Service.

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : Good communications - car returned on time
Product : Everything seems fine
Thank you for the feedback! We really appreciate your review. We hope to see you again soon.

Kind regards, the team at Jacksons Ford.
Service:
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Product:
+
Helpful as usual
Thank you for your comment. We look forward to seeing you again soon.

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : Have never let me down and are unfailingly pleasant , friendly, helpful and efficient.
A model for other dealerships!!
Product : All done quickly and efficiently
Thank you for taking the time to post your positive comment. We are glad you enjoyed your Jacksons Ford experience.

Kind regards, the team at Jacksons Ford.
Service:
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Product:
+
Service rating : Very good.
Product : Good.
Thank you for your comment. We look forward to seeing you for your next MOT.

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : Pleasant knowlegable staff.
Product : Excellent product. Very pleased.
Thank you for your feedback. We look forward to seeing you again soon.

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : Excellent advice.
Product : No problems
Thank you for your comment. We look forward to seeing you again soon.

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : Usual friendly, patient, efficient service. Can't fault Jacksons, will gladly recommend them for sales, service and aftercare.
Product : Excellent
Thank you for the feedback! We really appreciate your review. We hope to see you again soon!

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : Great service and excellent advice given by all at Jacksons Ford, especially Dan for talking me through the various options with the Mountune Upgrade packages.
Product : Great work - no complaints!
We really appreciate the time you have taken to provide us with such positive feedback.

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : Competitive pricing both in Ford Direct sale and P/E offered. Dealt with a minor niggle soon after sale (rattling rear view mirror) with no hassle. Organised (contact me when service is req'd). Strong customer focus, good at listening and responding. Will definitely use again.
Product : Courteous, responsive, keep me informed, offer additional choices (in service) and provide a courtesy car.
We are glad that you enjoyed your Jacksons Ford experience. Thank you for your supportive feedback. By giving us your feedback, you are helping us to understand what we do well, so thank you!

Kind regards, the team at Jacksons Ford.
Service:
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Product:
+
Service rating : I have confidence in their service.
Product : Friendly staff,very helpful. I was given an appointment immediately .
Thank you for taking the time to post your positive comment. We are glad you enjoyed your Jacksons Ford experience.

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : All good
Product : Always excellent service
We really enjoy your positive feedback. We hope to see you again soon!

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : Friendly and easy to work with.
Product : Its a Ford Fiesta!
Thank you, we really appreciate you taking the time to share your feedback with us.

Kind regards, the team at Jacksons Ford.
Service:
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Product:
+
Service rating : Very prompt, courteous, efficient and always let me know what the status of things were.
Product : The repair is fine, although it does vibrate a little more than the original on the other side at higher driving speeds.
Thank you for the feedback! We really appreciate your review. Please continue to monitor the vibration and feel free to come in and see us, at a time that is suitable to you, if the vibration continues.

Kind regards, the team at Jacksons Ford.
Service:
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Product:
+
Service rating : Helpful, friendly and efficient.
Product : Service was good. I had been having issues with shuddering on auto transmission, when pulling away. Software update may have helped this - I notice the gears are now behaving differently at slower speeds.
I mentioned a problem with screen wash nozzles on front windscreen - dribbling over the bonnet as well as squirting up at the windscreen - this is still happening somewhat - maybe needs a new part - I will monitor it.
Thank you for the feedback! We really appreciate your review. We are glad that the gear shift quality has improved for you. Please continue to monitor the windscreen wash nozzles and feel free to come in and see us, at a time that is suitable to you, if the issue continues.

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Very fast, friendly and efficient service.
Thank you for taking the time to post your positive comment. We are glad that you are happy with your Jacksons Ford experience.

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : Everyone at Jacksons Ford are friendly, very helpful and I can't rate them highly enough. They fitted me in at very short notice, kept me fully informed at all times.
Product : The work is first rate.
Thank you for providing such positive compliments, we certainly appreciate your review. We look forward to seeing you again soon!

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : Excellent as always
Product : Brilliant
We really appreciate that you have taken the time to provide us with positive feedback.

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : As always!
Product : As always!
Thank you for taking the time to post your positive comment. We are glad you enjoyed your Jacksons Ford experience.

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : Good friendly service, welcoming and explain everything
Product : Car serviced and valeted well, courtesy car available, ideal.
We really appreciate that you have taken the time to provide us with positive feedback. We look forward to seeing you again soon!

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : I want to know that I can trust my dealer to look after me and my car - Jacksons offer first class service, I wouldn't go anywhere else
Product : After my car broke down with suspension failure Jacksons ensured it was back on the road in a few days and with a few upgrades to ensure it keeps a smile on my face every time I drive it!
Thank you for your positive feedback. By giving us your feedback, you are helping us to understand what we do well, so thank you!

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Felt that Jacksons were very straightforward and honest in all respects.
Thank you for the feedback! We really appreciate your review. We hope to see you again soon.

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Urgent request to replace brake pads was carried out the next day and staff were very helpful
Thank you for your comment. We look forward to seeing you again soon!

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : Personal service, everything fully explained.
Product : Costs for service quoted prior to work being undertaken. Very surprised to find out that Ford service costs are much higher than VAG dealers!
Thank you for taking the time to post your comment. We are glad you enjoyed your Jacksons Ford experience.

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : Booking was easy, staff were helpful.
Product : Feedback was exemplary and car is running well.
Thank you for the supportive feedback! We really appreciate your review. We hope to see you again soon.

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Everyone at Jacksons has always looked after me really well and I have the utmost confidence in them
We really appreciate the time you have taken to provide us with such positive feedback. We look forward to seeing you again soon!

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : Simply the best ford dealership around...staff are always friendly and welcoming...would not trust anyone else with my car.
Product : Perfect
Thank you for your supportive feedback. By giving us your feedback, you are helping us to understand what we do well, so thank you! We look forward to seeing you again soon!

Kind regards, the team at Jacksons Ford.
Service:
W
Product:
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Booked in as the first slot for 2 tires and that I would wait. Took well over 1 hour and I then had to chase to get my car back. Overall 1.5 hours once paid. Pervious tire changes have been much faster
Thank you for taking the time to comment. We apologise that there was a delay whilst you were waiting for your tyre change. We apologise for any inconvenience that this may have caused. As a valued customer, what you think is important to us so thank you very much for your feedback. We have amended our process after this incident. We now request that the locking wheel nut is provided to us at the point we take possession of the vehicle, as it took the technician quite a while to locate it in the vehicle. We also provided a free geometry check on the vehicle which would have attributed to the longer wait time. The geometry check is a free service that we provide to all of our customers when we undertake any tyre/wheel work. Here at Jacksons, safety is our number one priority and we pride ourselves in taking the time required to do the job properly and safely. Once again, we apologise for any inconvenience that this delayed wait time may have caused. We hope to see you again soon.

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Always friendly and offer personal service
Thank you, we really appreciate you taking the time to share your feedback with us!

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Staff are always very helpful and pleasant.
Thank you for taking the time to share your positive feedback. We appreciate it!

Kind regards, the team at Jacksons Ford.
Service:
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Product:
+
Service rating : Chris was very helpful
Product : V. good so far
Thank you for your comment. We really hope that you are enjoying your new vehicle!

Kind regards, the team at Jacksons Ford.
Service:
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Product:
+
Service rating : Worth going slightly out of my way for excellent service.
Product : Motorcraft 4+ is excellent value, and includes Roadside Assistance.
We really appreciate the time you have taken to provide us with such positive feedback. We look forward to seeing you again soon!

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : Very professional approach from booking in, through service and checking out. Good communication regarding issues found during service with options offered and any additional costs made clear.
Product : Fault diagnosed quickly during service. Notified by phone that the replacement part was available next day and a date arranged to fit the new part at a time when I could wait for the work to be completed. Provided with a debrief on completion of work. Couldn't be more straight forward!
Thank you for taking the time to post your positive comment. We are glad you enjoyed your Jacksons Ford experience.

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : Having been a customer of Allen Ford in Leamington for the previous 4 years, and having concluded that they were fundamentally incompetent, it was a refreshing change to be dealing with a business that treated my vehicle with care and instilled confidence. Instead of a glitzy showroom manned by smarmy staff, which appears to be all that matters to Allen Ford, at Jacksons Ford you get good old fashioned customer service from people that fully understand their products. Excellent!
Product : My service was carried out whilst I waited and all of the staff that I encountered were polite, helpful and extremely knowledgeable. The feedback from the technician was very good, offering sound advice where necessary and I never felt pressured to purchase additional services.
We really appreciate the time you have taken to provide us with such positive feedback. We look forward to seeing you again at Jacksons Ford soon!

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : ..
Product : ..
We look forward to seeing you again soon!

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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The staff are always very friendly and helpful.
Thank you, we really appreciate your positive comment!

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : Excellent again and complimentary car valet was also excellent.
Product : All very good.
We really enjoy your positive feedback. We are glad you liked the valet. We hope to see you again soon!

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : Always good customer service from all members of staff.
Product : Clear advice regarding issues which need work in the near future as well as work to be carried out on the day for service and mot. We are always notified of costs of work involved in advance and always asked for permission to carry out that work.
Thank you for taking the time to post your positive feedback. We look forward to seeing you for your next Service and MOT.

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Excellent as always
Thank you for your comment. We look forward to seeing you again soon.

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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:D
Thank you. We hope to see you again soon!

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : Great company. Friendly staff are very helpful. I can trust them to do what needs to be done and provide an excellent service whether sales or servicing.
Product : Fully explain what needs to be done so that I can make an informed choice. Always explain the options with advantages and disadvantages.
Thank you for providing such positive compliments, we appreciate your review!

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : Great service by a great team - thankyou
Product : promply completed
Thank you for taking the time to compliment our work.

Kind regards, the team at Jacksons Ford.
Service:
+
Product:
+
Service rating : When I first arrived there was nowhere to park so I walked into the workshop to ask whether I could park my car in there. There were several males in the office who went out of their way to ignore me as it was their lunch time. It was obvious I was there waiting for them but I had no acknowledgement. Worse is that one of them looked me straight in the eye and when I waved he just blankly looked away. This immediately got my back up and was not a good impression for my first ever service at the garage. Lunch break or not - it's not difficult to acknowledge a customer. I then walked over to the sales and reception office where other staff were polite and helpful.
Product : Service was mostly good but when I dropped the car off I mentioned that the front passenger seat had an issue with loud squeaking. When I collected the car the technician said he had not been made aware of the issue. To be fair to him though he took the car back in and tried to resolve it right away. He was not able to so I had to return the car a few days later.
Thank you, we really appreciate you taking the time to share your feedback with us. We are always looking for ways to improve our services so thank you for letting us know about your experience.

We are glad that you are happy with the work that has been undertaken.

As a valued customer, what you think is important to us so once again thank you very much for your feedback! We hope to see you again soon.

Kind regards, the team at Jacksons Ford.
Service:
++
Product:
+
Used Jacksons Ford for quite a number of years now and have always been pleased with the service they provide and also attention given to the customer.
Thank you, we really appreciate you taking the time to share your feedback with us. We hope to see you again soon.

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : Always efficient, friendly and helpful.
Product : Always phone after visual check to give detailed rundown of work needed and costs. Never do any work without agreement from us. Good, detailed advice where necessary.
Thank you, we really appreciate your positive comments! We hope to see you soon.

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : Professional and technically efficient service. Excellent customer service.
Product : Set of new Continental ContiSport Contact run flat tyres fitted to Mini Cooper S together with chassis alignment. Completely transformed the dynamics of the car. Exceptionally pleased with the result.
Thank you for providing such positive, enthusiastic, compliments, we certainly appreciate your review. We look forward to seeing you again at Jacksons Ford soon!

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : Fantastic service and great friendly staff. Will be using them again.
Product : Very professional service and I know I can trust them with any of my cars.
Thank you for taking the time to compliment our work. We hope to see you again soon!

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Prompt and courteous service.
Thank you, we really appreciate your positive comments!

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Trusted advisor
Thank you for taking the time to post your positive feedback. We look forward to seeing you again soon.

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Excellent service and friendly staff. Will not take my car anyway else.
Thank you, we really appreciate your positive comments!

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : I have used Jacksons for my car services for the last 21 years and have found them excellent in all aspects.
Product : As far as I can tell, the service was done properly
Thank you for providing such positive comments, we appreciate your review.

Kind regards, the team at Jacksons Ford.
Service:
++
Product:
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Friendly and efficient
We really appreciate that you have taken the time to provide us with positive feedback.

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : I am very impressed with the helpful and friendly service that all the staff provide at Jacksons. They go out of their way to give the best service and even go the extra mile to please and satisfy their regulars. I have always found them to be trustworthy and reliable to give sound advice on the condition of my vehicle.
Product : The MOT was fair and honest
Thank you for your supportive feedback. By giving us your feedback, you are helping us to understand what we do well, so thank you!

Kind regards, the team at Jacksons Ford.
Service:
++
Product:
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Service rating : Very happy with service
Product : Very happy with service, Thankyou
Thank you, we really appreciate your positive comments!

Kind regards, the team at Jacksons Ford.
Service:
++
Product:
++
Service rating : Prompt and efficient
Product : MOT
Thank you, we really appreciate you taking the time to share your feedback with us.

Kind regards, the team at Jacksons Ford.
Service:
++
Product:
+
Damaged tyre replaced as soon as new one available.
Thank you for your comment. We look forward to seeing you again soon.

Kind regards, the team at Jacksons Ford.
Service:
++
Product:
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First class service as usual!
Thank you, we really appreciate your positive comment!

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : prompt and efficient
Product : efficient and good aat ringing to discuss work needed
We really appreciate that you have take the time to provide us with positive feedback. We hope to see you again soon.

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : Very pleased
Product : After the service the car is quieter and smoother running . I am well satisfied.
Thank you for taking the time to compliment our work.

Kind regards, the team at Jacksons Ford.
Service:
+
Product:
++
Service rating : Service was fine. The only slight issue was a wait when I picked up the vehicle.
Product : All was fine
Thank you for taking the time to comment. We apologise that there was a delay when you came to collect your vehicle. We hope to see you again soon.

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : Friendly helpful excellent service as always
Product : Excellent service really well looked after very helpful perfect
We really enjoy your positive feedback. We look forward to seeing you again at Jacksons Ford soon!

Kind regards, the team at Jacksons Ford.
Service:
+
Product:
-
Service rating : I feel that Jacksons are hamstrung by the info supplied by Ford on the Ecosport which was described to me by an external contact (not Jacksons) as "not being a real Ford) and I got little help from Customer Services who refuse to accept any of the points I raised. Jacksons have tried to resolve an alternative but either way I lose out financially after being sold a car - in my mind, under false pretences.
Product : The Car is a complete fail in terms of what I thought I was buying and FORD have ignored my issues and simply referred me back to the Dealer. Awful customer service from Ford. I am now stuck with a car that does not do the job I wanted in may areas. Check records on purchase and feel free to come back to me but I doubt anyone will
We really appreciate that you have taken the time to provide us with feedback. We are very sorry that the vehicle purchased did not meet your expectations in terms of the specification having similar features and benefits to your previous vehicle. Although it is not possible to upgrade the Ecosport, we would be pleased to exchange the vehicle for one that matches your requirement at the minimum possible cost to you.

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : Very helpful, excellent customer service. Fast response to messages and emails. Honest and reliable.
Product : As described, no horrible hidden surprises.
Thank you for taking the time to post your positive comments. We are glad you enjoyed your Jacksons Ford experience.

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : Excellent family run business , no hard sale , straight advice , very pleasant experience
Product : Chris was a pleasure to deal with , one of the nicest salesman I've come across !!!
Thank you for taking the time to post your positive feedback. We really hope that you are enjoying your new vehicle!

Kind regards, the team at Jacksons Ford.
Service:
++
Product:
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Service rating : Continues to live up to its excellent reputation - nothing is too much trouble.
Product : As always, excellent.
Thank you for your positive comments! We look forward to seeing you again at Jacksons Ford soon!

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : An excellent family run garage where personal service is the big bonus.
Product : Everything done and any extra items found always result in a phone call and a discussion about whether to go ahead with any additional work.
We really enjoy your positive feedback. We hope to see you soon!

Kind regards, the team at Jacksons Ford.
Service:
++
Product:
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top class
Thank you for taking the time to share your positive feedback. We appreciate it!

Kind regards, the team at Jacksons Ford.
Service:
++
Product:
+
Service rating : Very courteous and work done on time as promised.
Product : Work that had to be done was done and not over the top.
Thank you for your comment. We look forward to seeing you for your next MOT.

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : Excellent service and friendly staff
Product : excellent customer service at competitive prices. Would recommend all aspects of this dealership.
We really enjoy your positive feedback. We hope to see you soon!

Kind regards, the team at Jacksons Ford.
Service:
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Product:
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Service rating : It was an absolute pleasure to deal with Jacksons - the staff were very friendly, helpful and professional. The car was prepared to an absolutely fantastic standard. Will be sure to recommend Jackson's Ford.
Product : We dealt with Chris, who was absolutely brilliant. Very helpful indeed. The car is excellent also.
Thank you taking the time to post your positive feedback, we hope you enjoy the new car

Regards
Jacksons Ford
Service:
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Product:
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Service rating : Great Service
Product : Great Quality of car and exactly what i wanted, the only thing i would say is there are some rattles that are a little annoying.
Thank you for your kind words, we look forward to welcoming you back to Jacksons Ford for your 1st Service if not sooner.

Regards
Jacksons Ford
Service:
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Product:
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Service rating : Very good sales advice and back up service.
Product : Superb advice and reccomendation, supplied exactly what I requested.
Thank You for taking the time to leave your positive feedback and hope that you are enjoying your new car

Regards
Jacksons Ford
Service:
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Product:
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Service rating : first class service and very friendly family dealer .
Product : great car , enjoying driving it.
Thank you for your kind words, we look forward to welcoming you back to Jacksons Ford for your Next Service if not sooner!.

Regards
Jacksons Ford
Service:
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Product:
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Super, friendly service!
Thank you for your positive feedback and taking the time to share your views.

Regards
Jacksons Ford
Service:
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Product:
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Service rating : I'm completely satisfied with the relaxed, professional, and exceptional level of service I've received from your company. In short, I couldn't fault anything from start to finish.
Product : The salesman Chris, was very " polished " and extremely helpful throughout the whole process. It was a pleasure to have dealings with this family business. I would certainly recommend this dealership to all my friends and colleagues. Well done !
Thank you for your positive feedback

Regards
Jacksons Ford
Service:
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Product:
+
Service rating : Small company with personal attention
Product : Car & service preseted very well
Thank you for taking the time to leave your positive feedback, if there is anything that we can help with in the future please feel free to ask.

Regards
Jacksons Ford
Service:
+
Product:
+
No pressure, knowledgable salesman, easy to work with.
Thank you for your kind words, we hope that you are enjoying your new car and look forward to welcoming you back in the future.

Regards
Jacksons Ford
Service:
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Service rating : The service was excellent and swift, also made very simple and explained fully.
Product : Excellent.
Thanks for taking the time to share your positive feedback, we look forward to welcoming you back for your 1st service on the future.

Regards
Jacksons Ford
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Service rating : Very friendly and helpful and when I got my car they took the time to show me all the features like the phone sync, stop start etc.
Product : They made sure I got what I wanted and explained everything well especially the Finance options and payments.
Thank you for your kind words

Regards
Jacksons Ford
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Service rating : Very pleased with Jacksons Ford. The service they and their sales manager Chris Watson gave us was excellent.Would definitely use them again.
Product : Have only had our new Fiesta a month.My only criticism so far is that the glove box could be a bit bigger but guess I'll get used to that! It seems a nice car and we're very happy with it.
Thank you for your kind words, we look forward to welcoming you back to Jacksons Ford soon.

Regards
Jacksons Ford
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Chris our sales person was great,very helpful,informative & friendly
Thank you for your kind words, we look forward to welcoming you back to Jacksons Ford for your next Service if not sooner.

Regards
Jacksons Ford
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This is an exceptionally personable and customer focussed garage. On this visit I even received a phone call to recommend I undertook a lower grade (lower cost) of service as the one I had booked was not required. A very welcome phone call! I would not hesitate in recommending this garage to Ford and other car owners.
Thank you for sharing your positive feedback of Jacksons Ford

Regards
Jacksons Ford
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Service rating : Helpful and considerate staff
Product : Fast and efficient service as always
Thanks for your positive feedback that you have shared with us. Thanks for using Jacksons Ford

Regards
Jacksons Ford
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Service rating : True family business efficiency and friendliness.
Product : Great service made it a very pleasant experience to purchase our new car
Thanks for your positive feedback that you have shared with us we hope that you enjoy your new vehicle and Thanks for using Jacksons Ford we look forward to welcoming you back soon.

Regards
Jacksons Ford
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Service rating : Friendly caring professional staff provided a truly great experience.
They really know their stuff and I recommend them highly.
Product : Care and attention to detail was exemplary. Car was returned with full documentation and washed clean.
Thanks for your positive feedback that you have shared with us. Thanks for using Jacksons Ford

Regards
Jacksons Ford
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Excellent dealer but shame a car, that wasn't even one year old yet, has electrical problems.
Thanks for your positive feedback that you have shared with us, if we can help any further with any issues on the car pelese call us to book, Thanks for using Jacksons Ford

Regards
Jacksons Ford
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Service rating : As always, a friendly, personal service and you speak to the people who do the work on your car. They always contact you if there are any problems found whilst the work is being carried out and the decision to proceed, if any further work is indicated, is your own.
Product : Included a free all-wheel tracking & set up check that did indicate the tracking was slightly out on one corner, so they gave me a call and I gave the go ahead to reset the tracking
Thanks for your positive feedback that you have shared with us. Thanks for using Jacksons Ford

Regards
Jacksons Ford
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Service rating : friendly , efficient servie
Product : awaiting itemised bill for insurance.
Thanks for your positive feedback that you have shared with us. Thanks for using Jacksons Ford

Regards
Jacksons Ford
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Service rating : Would have nice if all work had been completed in the one day rather than running over. But apart from that very pleased with the service and staff at Jackson ford, much better than pervious dealer.
Product : See comments for first question. If completed in just one day would have been excellent.
Thanks for your positive feedback that you have shared with us. Thanks for using Jacksons Ford

Regards
Jacksons Ford
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I have always had the very best of attention and service from all at Jacksons and have total confidence in the.
Thank you for your positive feedback and taking the time to share your views.

Regards
Jacksons Ford
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Pleasant and reliable expertise is normal in this service shop...
Thank you for your positive feedback and taking the time to share your views.

Regards
Jacksons Ford
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Service rating : Friendly, helpful and felt treated like a valued customer.
Product : Advised on recommended products.
Thank you for your positive feedback and taking the time to share your views.

Regards
Jacksons Ford
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Service rating : Very friendly family business who take a real interest in their customer.
Product : Most pleasantly surprised!! build quality very good performance well up to the mark, I get plenty of comments from people all of which are complimentary
Thank you for your kind comments, we are pleased to hear that you like the New Car. Thank you for using Jacksons Ford

Regards
Jacksons Ford
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Fitted me in without issue, provided a loan car as I was travelling from distance. Gave clear quote for the work required delivered the vehicle with work completed on time and with clear, we organised communication throughout the day.
Thanks for your positive feedback that you have shared with us. Thanks for using Jacksons Ford

Regards
Jacksons Ford
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Service rating : It is good to deal with a small family firm that provides individual personal service
Product : The vehicle is excellent and just what I wanted and at the right price
Thank you for your positive feedback and hear that you enjoyed the experience of purchasing through Jacksons and also the car, we look forward to welcoming you back for your first service in 12 months

Regards
Jacksons Ford
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Service rating : Service was good.
Product : it took three visit to rectify the problem. This was longer than anticipated as had to travel from Coventry which was inconvenience..
Thank you for the positive comments. we can only send our apologies for the three trips that you had to make to us, unfortunately once the camera was diagnosed on your initial trip to us we then had to order the new software disc from Ford which was based in Germany, on your next visit we uploaded the software to the car and unfortunately this wasn't the fix for the problem, we were then advised by Ford to replace the Module on your final visit this was fitted and cured the faults with the camera. We are pleased that these issues are now sorted and look forward to welcoming you back for service in the near future.

Regards
Jacksons Ford
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Service rating : So helpful and patient as well as being efficient. Would strongly recommend the company
Product : We are very pleased with our Fiesta.
Thank you for your positive response to the service that you experienced with Jacksons Ford

Regards
Jacksons Ford
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Always used Jackson's for the 25 years we've lived here.Always excellent service and friendly as well.What more could you ask for?
Thank You for the kind feedback. We really appreciate your view based on the service received. We look forward to welcoming you back soon Thank You.

Regards
Jacksons Ford
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Service rating : A great little small dealership to buy from. Friendly, helpful and easy to get on with.
Product : Car in excellent condition and well presented.
Thank you for taking the time to respond, we are pleased to hear that you enjoyed the experience of dealing with Jacksons Ford.

Regards
Jacksons Ford
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Service rating : Helpful friendly knowledgeable staff, gave me a discount too. Also trusting as they let me take the car out for a test drive on my own.
Product : Love the car, and with the Mountune kit that was fitted for me by Jacksons I'm very pleased with it. If I can get a courtesy car off them I will use them to service the car as I will be moving soon to Dudley
Thank you for your positive response, we are pleased that you are enjoying the car and the Mountune Kit, we are more than happy to supply a Courtesy Car while your vehicle is being serviced with us. we look forward to welcoming you back to Jacksons Ford very soon.

Regards
Jacksons Ford
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Service rating : Excellent service
Product : No problems again excellent service throughout
Thank you for your kind words, we look forward to welcoming you back to Jacksons Ford for your 1st Service if not sooner.

Regards
Jacksons Ford
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Service rating : a wonderful friendly garage .
The sales man is very helpful and informative .
I would highly recommend jacksons .
Product : Very pleased with my kuga .
We are pleased to hear your positive comments and pleased to that you are enjoying the Kuga, we look forward to welcoming you back for your 1st Service where we can renew your 12 month AA warranty on your Kuga Free of charge with the service.

Regards
Jacksons Ford
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Service rating : Great
Product : Great service, as always
Thank you for your kind words regarding your purchase of your new vehicle, if you have any questions feel free to contact on 01564 793 050

Regards
Jacksons Ford
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Service rating : Good service - friendly, polite and very helpful
Product : I haven't tested this yet - but the steering certainly seems better after the realignment - so I'm hoping it might have cured the creak too!
Thank You for taking the time to respond and hope that the Creak is Cured.

Regards
Jacksons Ford
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Service rating : First class from start to finish. Never dealt with a more professional Ford dealer!
Product : Couldn't really ask for more. Everything that I requested was done including a full "health check" on my ageing Fiesta - I even got a print out of all the work required with parts costs.
Thank you for your positive response, we look forward to welcoming you back at Jacksons Ford soon.

Regards
Jacksons Ford
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A friendly, independent Ford dealer where service matters.
Thank You for the kind comment. We really appreciate your feedback. We look forward to welcoming you back soon! Thank You!

EC
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very efficient and friendly.
Thank You for the kind feedback. We really appreciate your view based on the service recieved. We look forward to welcoming you back soon! Thank You!

EC
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Service rating : Friendly individual service
Product : Efficiently and compotently carried out.
Thank You for the kind comment. We really appreciate your feedback. We look forward to welcoming you back very soon!

EC
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Service rating : Friendly people, the on-line booking was efficient, absolutely the right place in Warwickshire. It was the first time I've asked them to help and I was 100% satisfied with the service. Thank you again!
Product : Excellent staff, they've treated the issues with professionalism, thank you Dan for the collaboration, for sure from now this will be the right place for my car!
Thank You for the recent feedback. We are extremely pleased to see that you were completely satisfied with the service provided. We look forward to welcoming you back soon to Jacksons Ford. Thank You!

EC
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Excellent friendly service as always.
Thank You for the kind comment. We look forward to welcoming you back soon. Thank You!

EC
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Service rating : Done a first class job, respected my car
Product : All done as said, again first class
Thank You for the kind comment. We really appreciate your feedback. We are pleased to see you were looked after really well. We look forward to welcoming you back soon! :)

EC
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Service rating : Well worth the journey from Welwyn Garden City in Hertfordshire. The condition of the Ford C Max was as described by Chris, like new. We found the site very useful and informative. The staff are friendly & helpful. No massive sales pitch. We test drove the car on our own. We would definitely recommend Jackson Ford to family & friends. We would also travel to this dealership again when we are looking to purchase another car in the future. We are very happy customers. Thank you Jackson Ford In Henley -in-Arden Warwickshire.
Product : Excellent car exactly as described. Great service.
Thank You for the kind comment. We really appreciate the feedback. It's such a pleasure to see that we looked after you and that we were able to deliver such a high-standard of customer care. We are passionate about looking after our customer'. Thank You once again and we hope you enjoy your new car :)

EC
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Service rating : Fantastic
Product : Excellent service
Thank You for the kind comment, we really appreciate your feedback. We are pleased to see that you are completely satisfied with the service provided.

EC
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Very helpfull
Thanks for the comment. We really appreciate your feedback.

EC
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Service rating : Excellent advice, a great service and a fair price. Always a friendly welcome.
Product : A good job, done in the time expected at a fair price. Thanks!
Thank You for the positive feedback. We are extremely pleased that we were able to make your experience an enjoyable one. We look forward to welcoming you back very soon! Thank You!

EC
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Service rating : The service provided was very good
Product : Product provided was in excellent condition and process was smooth without any hiccups.
Thank You for the kind comment. We really appreciate your feedback. We aim to provide the best service we possibly can. We look forward to welcoming you back soon! Thank You

EC
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Service rating : I believed the car to have had a full service when I purchased , I got home and discovered the book had not been stamped. I spoke to somebody in the service centre who said it had, I then later called the Sales Mgr who said at had a check but not actually serviced. The car is excellent but slightly disappointed about the service. The cars official service date was Aug which doesn't really help me as I though it would be due in 12 months..
Product : The Car is excellent and as good as described....
Thanks for your comments regarding the purchase of your Fiesta ST. We thought that we would just clarify the points that you have made: The vehicle was sold to you on the Ford Approved - Used Car Programme. This includes a 160 point check, 12 month parts and labour warranty and 12 months AA assistance. The vehicle was supplied to you with full service history with Jacksonsford, with the next service being due in August, you took delivery in May. When you called our service manager he had confirmed this and I was keen to clarify these points with you. During our conversation I explained the above and confimed that the car hadn't been serviced as it is not due until August 2015.

It's good to hear that you are enjoying the ST, I hope you have many years of happy motoring.

Thanks again for your valued business. We look forward to welcoming you back here at Jacksons Ford for your next service.

EC
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Fantastic service, always friendly
Thank you for the kind comment. We look forward to welcoming you back in the near future.

EC
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Service rating : Service excellent.Always extremely helpful.
Product : All went very smoothly .Excellent service.
Thanks for the positive feedback. We look forward to welcoming you back very soon! If you have questions in the mean time, please give u a call on 01564 793050. Thank You!

EC
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Excellent Says it all !
Thank You for the kind comment. We look forward to welcoming you back soon. Any questions, please call us on 01564 793050

EC
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Service rating : Great service from all at Jacksons Ford. Compared to other dealers, their customer care is in a different league! I'd like to thank Chris Watson for guiding me through the process in a clear and honest way. Customers for life are made this way!
Product : My (nearly) new Ford Focus Zetec Navigator is a great car. Feel much better transporting my family in something new and reliable.
Thank You for the kind comment. We are extremely pleased to see that Chris looked after you really well. We aim to deliver excellent customer service and we pride ourselves in looking after our customer'. Thank You and we hope you enjoy your new car. If you have any questions, please call us on 01564 793050.

EC
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Service rating : The best Ford Dealership in the UK by a long way, a lot of 'Big' dealerships could learn an awfull lot from Jackson's Ford!!!
Product : Superb car - presentation impeccable , salesman ( Chris) was fantastic
Thank You for your kind comment. We are extremely pleased to see that you enjoyed your experience here at Jacksons Ford. We aim to provide excellent customer service in this small family business. If you have any questions in the mean tie, please call us on 01564 793050. Thank You and enjoy your new car.

EC
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Service rating : It is the first time I have used Jacksons and I would recommend and use them again.
Product : I found the staff very helpful, friendly and informative.
Thanks for the kind comment. We look forward to welcoming you back soon. If you any questions in the mean time, please call us on 01564 793050.

EC
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Service rating : First class service, with the right approach to car sales, sadly this type of service is lost with the larger companies.
Product : Viewed the car as you would expect it to be when you take delivery of it, not as your told it might look!, harks back to the good old days, selling quality rather than quantity.
Thank You for the kind comment. We really appreciate your feedback. We hope you are enjoying your new car. If you have any questions in the mean time, please call us on 01564 793050.

EC
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Service rating : Best car dealership service I have received in 35yrs of owning cars.
Product : Excellent A fair price, and no quibles on things that needed seeing too.
Thank You for the kind comment. We really appreciate your feedback. We look forward to welcoming you back soon. If you have any questions in the mean time, please call us on 01564 793050. Thank You

EC
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Service rating : Very welcoming and helpful, more so than other dealers I have visited. No pressure involved in the sales, they certainly have much respect for their customers and on this occasion it is this that has swayed my decision towards buying a vehicle from Jacksons.
Product : Vehicle is what it was advertised to be. Nothing was hidden and staff were happy for me to view and test the vehicle without supervision; something which can seem intrusive when making such a big decision. Excellent.
Thank You for the kind feedback. It's such a pleasure to see that you were completely satisfied with our service. We pride ourselves in delivery excellent customer service.
We hope you are enjoying your new vehicle. Thank You!

EC
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Service rating : Friendly, helpful and efficient
Product : Ford Fiesta Titanium X proving VG. Delivered with one Titanium wheel but rectified quickly. Mot for Rover 75 carried out promptly.
Thank You for the positive feedback. We are pleased to that you enjoyed your exeperience here at Jacksons Ford. If you have questions in the mean time, please give u a call on 01564 793050. Thank You!

EC
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Service rating : Service department is clean and efficient and always helpful
Product : Very good
Thanks for the Kind Comment. We look forward to welcoming you back soon here at Jacksons Ford. If you have questions in the mean time, please give u a call on 01564 793050. Thank You!

EC
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Service rating : Always a first class service from all at Jackson's ford many thanks again.
Martin
Product : Wheels look amazing and brakes now work a treat. A lot of work has gone into this visit to yourselves. Top job again cheers
Thank You for the positive feedback. We are extremely pleased to see that we looked after you really well and that you enjoyed your experience. If you have questions in the mean time, please give u a call on 01564 793050. Thank You!

EC
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Service rating : Efficient friendly
Product : Efficient
Thanks for the recent feedback. If you have questions in the mean time, please give u a call on 01564 793050. Thank You!

EC
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very,pleased,with,service,first,class
Thank You for the recent feedback. We look forward to welcoming you back very soon! If you have questions in the mean time, please give u a call on 01564 793050. Thank You!

EC
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I've been going to Jacksons for over 10 years now and I've never received anything but first class treatment. I wouldn't take my cars anywhere else regardless of manufacturer.
Thank You ever so much for the positive feedback. We really apprciate the time you have taken to complete this feedback section. At Jacksons Ford we all aim to provide the best possible service for all our customer'. Thank You.

EC
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Service rating : All staff very helpful great family run business with great knowledge
Product : Excellent always keep me informed of any problems etc . Always ready for collection at agreed time. Can't fault them
Thank You for the positive feedback you have left. We are passionate about providing excellent customer service, as well as taking great care in looking after your vehicle. Thank You for choosing Jacksons and we look forward to seeing you soon.

EC
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Jacksons are generally very flexible though are not quite as responsive as they used to be. They are always friendly, communicate well and seek to support the customer's budget in a positive manner.
Thank you for your comment. We aim to provide exceptional service to deliver the best possible result. Here at Jacksons we listen to our customer' and we aim to improve on areas on which our customer' may feel need more attention. Thank You for choosing Jacksons Ford and we look forward to seeing you in the very near future.

EC
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Always find Jacksons very helpfull.
Thank You for taking time to complete this feedback section. We really appreciate your feedback. We look forward to seeing you in the very near future.

EC
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Service rating : Always efficient, friendly and helpful.
Product : I was provided with all of the options available for additional work that could be done if I required and I was contacted quickly with an update on my car.
Thank You for the recent feedback. We really appreciate the time you have taken to complete this section.
We are extremely pleased to know that we provided the best possible customer service for you on the day of your visit. We will continue to deliver excellent service.
We look forward to seeing you again soon here at Jacksons.

EC
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Service rating : Friendly, knowledgeable and courteous personnel, customer-focussed approach, and appreciative of customer loyalty. Their loyalty scheme provides additional benefits. Ordering and delivery of new car very efficient.
Product : Servicing of my previous cars by Jacksons Ford always excellent.
Thank you for the recent feedback. We are extremely pleased to see that you are satisfied with the customer service we have provied. We will continue to deliver the best possible service for all our customer'. Thank You once again and we look forward to seeing you soon here at Jacksons.

EC
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Chris at Jackson ford Henley was extremely helpful
Thank You once again for your feedback. We are extremely grateful that you were able to leave a second feedback score. We look forward to seeing you again here at Jacksons.

EC
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Service rating : Consistently good
Product : Always friendly and helpful
Thank You for the recent feedback. We are extremely pleased to see that we are providing the best customer experience for our customer'. Thank You.

EC
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Service rating : Being a lady I am not into the mechanics of cars! However, I understand all that was required by Ford and for the second service was done and the car is running great. I have always used Jacksons services for my Ford cars and, indeed, have recommended them to othets.
Product : Excellent service, as usual, including use of a courtesy car and the car being washed and cleaned inside too following the service.
Thank You for the feedback. It's great to see that you have really enjoyed your experience here at Jacksons Ford. We are always providing the best for all our customer' and we are extremely pleased to see that you are completely satisfied with our services. Thank You and we hope to see you again soon.

EC
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They know who you are and care
Thank You for the positive comment. We look forward to seeing you soon here at Jacksons Ford.

EC
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Service rating : Very friendly, reliable, good service.  Family run business means I trust them more.
Product : Car runs better than before. 4 wheel alignment has transformed way front axle grips!
Thank You for the recent feedback. We really appreciate you taking your time to complete this section.
It's such a pleasure to read your comment. We are dedicated & passionate to delivering excellent customer service and provide the best service possible to ensure all our customer' are completely satisfied.

Thank You once again and we hope to see you very soon.

EC
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Service rating : Great customer service
Product : .
Thank You for the positive comment. We look forward to seeing you soon here at Jacksons Ford.

EC
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I was impressed with Jacksonsford from the outset. Having visited Allen ford at Leamington on two occasions previously looking to purchase a new car and being very disappointed with their overall response, it was refreshing to visit Jacksonsford and be treated well and not as someone to who a sale is the total aim at all costs. As a result of my experiences there, I have made my experiences at Jacksonsford known to many and have compared those experiences to the negative ones at Allenford.
Thank You ever so much for the positive feedback. We are extremeley pleased that you chose Jacksons Ford to service and maintain your vehicle. We are a dedicated and passionate team who thrive in delivering excellent customer service and we will always continue to exceed our customer service standard.We really look forward to seeing you again soon.

EC
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Service rating : Friendly and honest
Product : Done while I waited. Reasonable price.
Thank You for your feedback. We really appreciate the positive feedback. Here at Jacksons Ford we aim to provide the best possible service. Thank You and see you again soon.

EC
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Service rating : always fantastic customer service and were able to squeeze my service in last minute and got in done quickly.
Product : quickly and efficiently done in a short space of time and at a good price. Cannot fault the service in any way
Thank You ever so much for your feedback. The Jacksons team are extremely pleased to see that we were able to provide you with the best possible customer service and make your experience enjoyable. We aim to turn vehicle's around as efficiently as possible.
We look forward to seeing you again here at Jacksons Ford.

EC
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Service rating : I can highly recommend Jacksons Ford. They are a family business who care about their customers.
Product : Excellent service, I trust them to do a good job at a fair price.
Thank You for the recent feedback. Here at Jacksons, we are extremely pleased to see that you have been completely satisfied with the levels of customer service provided, and the jobs carried out on your vehicle. We will continue to deliver the best possible service at good,competitve prices and provide excellent customer service.
Thank You once again and we hope to see you soon here at Jacksons.

EC
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Very good and family friendly service.
Thank You for the recent feedback. We are extremely pleased to see that you were satisfied with the service provided. We look forward to seeing you soon.

EC
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Service rating : Friendly, knowledgeable and courteous personnel, customer-focussed approach, and appreciative of customer loyalty. Their loyalty scheme provides additional benefits. Ordering and delivery of new car very efficient.
Product : Handling and engine better than the previous model. Car feels lighter, yet still stable with excellent roadholding, and the power lag from 0 mph to 10 mph has gone thanks to the extar 5 PS. Also good to see that Ford fitted decent tyres - Michelin Primacy!
Thank you for the recent feedback. We are extremely pleased to see that you are satisfied with the customer service we have provied. We will continue to deliver the best possible service for all our customer'. Thank You once again and we look forward to seeing you soon here at Jacksons.

EC
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Service rating : they always phone and discuss any problems with my focus diesel estate and I have confidence and trust in their advice.
Product : My focus diesel estate is now over 7 years old and 125k miles and they have always serviced it and the car has been totally reliable and I intend to continue running this car with Jacksons servicing it
Thank You for the feedback. We are pleased to hear that you are extremely satisfied with our service. We will continue to provide the best possible service for all our customer'. We look forward to seeing you soon here at Jacksons.

EC
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Service rating : Clean & tidy reception with helful staff. It's a shame however the service guy couldn't put a smile on his face and give me a bit more feedback to my comments.
Product : Really good car. For something that is brand new however I'm a bit annoyed with the creaking coming from the boot area. Fitting felt tabs to the boot mechanism only makes it harder to close boot. I think it's a loose bumper. will take it in and see!
Thank You for your feedback. We take all comments on board and we aim to improve on the areas that need attention. Thank You once again for the comment. At any point you feel you need us to look at your vehicle, then please call us. We will do our upmost best to look after you and you vehicle. We look forward to seeing you soon here at Jacksons.

EC
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Service rating : Great family run business, always welcoming and friendly
Product : Quick,professional and competitively priced
Thank You for the positive feedback. We are extremely pleased that you were satisfied with the service we provided. We always aim to deliver the best for all our customer'. Thank You.
We look forward to seeing you again soon.

EC
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Service rating : Chris at Jackson ford Henley was extremely helpful
Product : Love it
Thank You once again for your feedback. We are extremely grateful that you were able to leave a second feedback score. We look forward to seeing you again here at Jacksons.

EC
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Service rating : Very friendly family company. I wouldn't have been going since 1996 if they weren't good.
Product : Done when they said it was going to be, car cleaned in and out. Even nice when telling me how much it was going to cost
Thank You for the recent feedback. We are extremely pleased to know that we have looked after you and delivered excellent customer service. We look forward to seeing you soon.

EC
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Very good service in which they fully informed you of what needed to be carried out to the vehicle
Thank You for your positive feedback. We are pleased to here that we looked after you accordingly. We will continue to provide the best for our customer'.
Thank You.

EC
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Service rating : We have bought several Fords from Jacksons over the years and I can honestly say they are the only local dealer we would use now. We absolutely know that any problems will be sorted to our complete satisfaction, the last car we kept for 5 years and the high standards were maintained throughout.
Product : It is significantly improved over the last Fiesta, the engine is an acknowledged transformation but Ford have also improved a lot of the minor tactile features of the car which gives a much better quality feel. For example: more sound deadening in the doors so they don't "boing" as they close, the tailgate pull down handle has been given a larger radius so it feels more comfortable and the gas struts are better weighted so the tailgate doesn't slam. These features are not expensive but it leads to the solidity that you always experience with a VW, keep it up!
Thank You for your recent feedback. We really appreciate your positive comment. Here at Jacksons, we are extremely pleased to know that we have provided the best customer service for you, but more importantly, provided you with the correct and accurate knowledge on you chosen vehicle. This is down to our dedicated and passionate staff who thrive in providing the best for our customer'.

Thank You and we hope to see you soon.

EC
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Service rating : Love this garage - local and loyal staff helping local and loyal clients.
They always help even when busy- so glad to have this garage in my village.
Mrs dP
Product : tad expensive but fantastic quality - so worth every penny.
Thank You for the positive feedback. We are extremely pleased that we were able to provide you with an enjoyable experience. Here at Jacksons Ford we always ensure our customer' are provided with the best service. We will continue to deliver excellent csutomer service. Thank You once again.

EC
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Service rating : Always very pleasant to deal with, they keep you informed about progress and when the car will be ready to collect. The car is returned cleaned inside * out.
Product : The service guys always call to advise of any additional or optional work before going ahead. They are professional with their advice so you don't feel pressured to spend more than necessary.
Thank You ever so much for the recent feedback. It was such a pleasure to see that we were able to provide you with an enjoyable experience, as well as delivering excellent customer service. We look forward to seeing you soon here at Jacksons.

EC
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Service rating : The overall meet and greet and making arrangements for a service and courtesy car is excellent. Indeed when we bought our car Jackson couldn't have been more helpful. However we feel a little let down that they cannot rectify a couple of niggling faults which appeared on the vehicle in its second year.
Product : We still have problems with the knocking noise on full lock (steering) plus the boyoing sound on the clutch pedal but the mechanic felt that the problems were not dangerous.
Thank You for leaving feedback regadring your visit here at Jacksons Ford. We take all comments on board and we aim to improve on areas that need attention. We really hope to welcome you back at Jacksons Ford for your next service.

EC
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Great service at the garage and rapid response to questions via email. I dealt with Dan and he was excellent. I drove from Berkshire to Warwickshire to use this garage they are way better than my local Ford dealer.
Thank You for the positive feedback regarding your visit to Jacksons Ford. We are extremely pleased to hear you were looked after. We aim to provide and deliver the best service we possibly can. We look forward to welcoming you back to Jacksons Ford. Thank You once again. EC
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always excellent service...
Thank You for leaving a comment. We are pleased to see that you had an enjoyable experience here at Jacksons Ford. We look forward to seeing you on your next service visit. EC
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Service rating :Excellent buying experience and this is all down to Chris. Product : Car suits me - would like the opportunity to add extras without being tied into packages that contain options don't want.
Thanks for leaving positive feedback. Here at Jacksons we aim to provide the best possible customer service experience for all our customer'. We look forward to welcoming you back soon. EC
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Service rating :Everyone working at Jacksons is lovely. I know it is a family run business but as a customer, I actually feel like I am part of that family. There is no price you can put on that! Product : My new car is great and I am really enjoying driving it.
Thank You ever so much for the recent feedback. We really appreciate you taking your time to complete this section. We hope to welcome you back soon for your first service. Enjoy your new car! EC
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Service rating :Excellent service from start to finish from Chris Watson! We've had 3 new cars in 6 months from Jacksons and service from them and Chris was first class! Well done! Product : Wonderful! lots of extras drives excellent can't fault it!
Thanks very much for your kind comments, hope you enjoy the Fiesta! Regards Jacksons Ford
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Service rating :As above very good Product : Very good
Thanks for leaving feedback. We are pleased to see that you were completely satisfied with the service provided. We look forward to seeing you soon here at Jacksons Ford. EC
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Excellent service. Kept me informed about progress of car.
Thank You for the recent feedback. We are extremely pleased that the team at Jacksons Ford provided you with excellent customer service. We look forward to welcoming you back soon. EC
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Service rating :Always extremely friendly welcome - they always remember my name and take the time to talk to me. Work is carried out efficiently and with pride! Product : Great service, they take the time to explain exactly what is going to be done & why its needed, provide a quote and check costs with me first and carry it out within the allotted time!
Thanks for leaving a Review regarding your recent service with us at Jacksons Ford we hope to welcome you back for your next service. If we can be of any assistance between now and then our numbers are 01564 793 050 Regards Jacksons Ford
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Service rating :Excellent service.Many thanks. Product : Excellent
Thanks for leaving some feedback with us. We look forward to welcoming you back very soon. EC
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Service rating :always good Product : changed winter to summer tyres while wait
Thanks for the kind comment. We look forward to seeing you very soon here at Jacksons Ford. EC
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As ever all was well
Thank you for leaving feedback. We look forward to seeing you again very soon! EC
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Service rating :Excellent customer service Product : Really nice car to drive
Thanks for leaving positive feedback. We are extremely pleased to see that you had an enjoyable experience here at Jacksons Ford. We look forward to seeing you very soon! EC
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Service rating :Calm reassurance Product : very good
Thanks for leaving feedback. We appreciate your kind comments. We look forward to seeing you back here at Jacksons Ford. EC
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Very good service
Thank You for the feedback. We look forward to seeing you again very soon! EC
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Service rating :Always efficient, polite and priced fairlyp Product : The company always tries to maintain our vehicles to a high standard
Thank You for the kind comment. We are extremely pleased to see you were completly satisfied with the service provided. We look forward to welcoming you back very soon! EC
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Carried out as expected with any problems reported before they were fixed
Thanks for the feedback. We look forward to having you back for your future services/MOT. EC
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Service rating :Brilliant Product : Brilliant
Thanks for the positive feedback. We look forward to seeing you very soon! EC
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Service rating : always good
Product : best car ive ever had
Thanks for the kind comment. We look forward to seeing you very soon here at Jacksons Ford.

EC
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Service rating :I always enjoy the friendly ,efficient service at Jacksons. Product : I have been taking my vehicles to Jacksons for many years, possibly 25 and have always been happy with the services. I always have a Ford.
Thank You ever so much for the kind comment regarding your recent visit. We are extremely pleased to hear you had an enjoyable experience here at Jacksons Ford. We look forward to seeing you very soon! EC
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Service rating :Excellent support given at short notice Product : Great feedback and explanation
Thank You very much for the kind comment. We are pleased to see that you had an enjoyable experience here at Jacksons Ford. We look forward to seeing you very soon! EC
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Service rating :1st class service from Chris Product : Just what I wanted
Thanks for the kind comment. We look forward to welcoming you back very soon here at Jacksons Ford. EC
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Service rating :A very good family business with old fashion excellent service. Product : Very thorough, excellent.
Thanks for the positve feedback. We are extremely pleased to see you had an enjoyable experience. We look forward to welcoming you back very soon! EC
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Always first class treatment , polite , kept well informed. Recommended
Thank You for the kind comment. It's such a pleasure to read the positive feedback. We look forward to seeing you very soon here at Jacksons Ford. EC
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Very efficient
Thank You for leaving feedback. We appreciate your comment.See you again soon!

EC
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Service rating :All members of staff are very helpful and attentive on all aspects pertaining to my Ford vehicle.
Product : Good feedback from the servicing team.
Will always contact me if additional maintenance is required or other problems arise.
Feel confidence in their servicing expertise.
Thank You for leaving positive feedback. It's a pleasure to see that we looked after you extremely well and provided you with such excellent service! We look forward to welcoming you back very soon!

EC
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Service rating :Friendly Service, fast and efficient
Product : Just the job
Thanks for leaving feedback for us. We really appreciate the comment. We look forward to welcoming you back very soon!

EC
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Service rating :Always carried out promptly and to high standard
Product : Never had any problem in many years using Jacksons
Thank You for leaving such a kind comment. It's always a pleasure to see you enjoyed your experience here at Jackson Ford. We look forward to seeing you very soon!

EC
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Very happy with service at Jacksons
Thank You for leaving feedback. We hope to see you very soon!

EC
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Service rating :Always helpful. Friendly staff. Great family garage. Would highly recommend.
Product : Always been very pleased. They keep you informed on any problem they find and I have confidence in this great family business. They provide a brilliant service.
Thank You for leaving such a kind comment. Here at Jacksons we aim to deliver the best service possible. And its pleasure to see that you had such a pleasant experience with us. We look forward to seeing you very soon!

EC
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Service rating :Easy to get an appointment, very friendly helpful and knowledgeable staff. A first class dealership. Car ready when promised and well valeted
Product : No problems with the service, additional items offered and accepted as they were relevant and well priced(wheel alignment.) Staff always helpful and ready to go the extra mile to ensure satsifaction
Thank You for the kind comment. We look forward to welcoming you back soon. In the mean time if you have any queries or problems, please call us on 01564 793050. Thank You!

EC
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The service both on Sales and in Workshop is brilliant.
Thanks for the kind comment. We look forward to welcoming you back very shortly!

EC
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Service rating : The best customer service I have experienced in a long, long while, I'd recommend them to anyone.
Product : The ability to book and wait for a service to be done in a specific time slot is excellent. They listened and took notice of my request not to wash my car (I have it looked after by a professional detailer) and the whole process took just 55 minutes in and out. Without doubt I will be using them again, very happy.
Thank You for the recent feedback. It's such a pleasure to review your feedback. We look forward to welcoming you back soon for your next service. If you have any queries or problems, please call us on 01564 793050. Thank You!

EC
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Very helpful. Always thorough.
Thanks for the feedback. If you have any problems please call us on 01564 793050

EC
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Service rating :Sorted a niggling problem promptly and effectively
Product : Cured the fault
Thanks for the recent feedback. In the mean time, if you have any problems or queries, please call us on 01564 793050

EC
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Service rating : Great professional friendly honest service!
Product : Lovely car (our second Kuga).
Thank you for the kind comment. We are pleased to see you are extremely pleased with our service. If you have any problems or queries,please call us on 01564 793050. We look forward to welcoming you back soon. Thank You!

EC
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good service,very helpful.
Thank You for the recent feedback. If you have any questions, please call us on 01564 793050. Thank You!

EC

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